Cloodot

Cloodot: AI Employee for 24/7 Sales & Customer Support

What is Cloodot?

Cloodot is an AI-powered platform designed to act as a virtual employee, providing 24/7 sales and customer support. It aims to improve communication, automate workflows, and drive sales through features like an AI inbox, intelligent replies, and seamless integration with various tools.

How does Cloodot work?

Cloodot works by leveraging AI to understand customer inquiries and provide personalized, actionable responses. It supports multiple channels, integrates with existing tools, and offers advanced insights to optimize customer support and sales processes. Cloodot filters noise, flags serious customers and provides real-time metrics to elevate customer support strategy.

Key Features of Cloodot:

• AI Inbox: Consolidates customer interactions from various channels into a single inbox, enabling efficient management of support and sales activities.
• Intelligent Replies: Provides personalized answers and takes actions to resolve issues faster and drive conversions.
• Multi-channel Support: Deploys across multiple channels in minutes, offering an intelligent AI agent that doesn't just reply, but acts.
• Seamless Integration: Integrates with tools like Zapier, Shopify, WooCommerce, Jira, Zoho, and Hubspot.
• Advanced Insights: Delivers deep insights into customer behavior and campaign performance across all channels.

Why Choose Cloodot?

• 24/7 Availability: Ensures instant replies and no more lost leads after hours.
• Understands Intent: Goes beyond simple replies by understanding voice notes, images, and product questions.
• Faster Conversions: Delivers faster replies, leading to more conversions and closed deals.
• Noise Reduction: Filters out irrelevant interactions and flags serious customers for immediate attention.
• Scalability: Allows businesses to scale without overwhelming support teams.
• Data Ownership: Your data is off-limits to everyone but your AI Employee. It’s never used for training and never sold.

Real-World Impact:

• 70% Reduction in Customer Response Time: According to Ayesha Rahman, Customer Experience Lead at FreshBasket, switching to Cloodot reduced their customer response time by 70%.
• $10M+ in Additional Sales: Achieved within just 6 months of launch through automated, real-time conversations.
• 4x Increase in Customer LTV: Drives stronger brand loyalty and retention with every intelligent interaction.

How to get started with Cloodot?

1. Sign up for a free trial on the Cloodot website.
2. Integrate Cloodot with your existing tools and channels.
3. Configure your AI agent with custom actions and document training.
4. Start engaging with customers and analyzing insights to optimize performance.

Where can I use Cloodot?

Cloodot is versatile and can be utilized in various industries and scenarios, including:

• E-commerce: Providing instant support, answering product inquiries, and driving sales.
• Customer service: Automating routine tasks, resolving issues quickly, and improving CSAT scores.
• Lead generation: Capturing leads after hours and ensuring no potential customer is missed.
• Marketing: Running bigger campaigns with confidence, knowing support can handle the increased volume.

Pricing

Cloodot offers various pricing plans.

In conclusion, Cloodot emerges as a robust AI solution designed to revolutionize customer support and sales. By providing 24/7 availability, understanding customer intent, and seamlessly integrating with existing tools, Cloodot empowers businesses to achieve faster conversions, reduce response times, and scale operations effectively. With demonstrated success and positive customer feedback, Cloodot is a valuable asset for organizations looking to elevate their customer experience and drive revenue growth.