Aissist

Aissist: Agentic AI for Enterprise Automation

What is Aissist? Aissist is an agentic AI platform designed to automate deep business processes for enterprises, particularly in sales and service. Unlike traditional chatbots, Aissist provides "Digital Employees" that integrate deeply into existing workflows to deliver scalable impact.

Key Features and Benefits:

• Digital Employees: AI agents that accomplish end-to-end business processes and SOPs, functioning like human teammates.
• Deep Integration: Seamlessly integrates into existing workflows and connects to various channels, media types, and languages.
• Multi-Agent Platform (MAP): Proprietary technology designed for complex business processes and end-to-end automation.
• AI Governance: Comprehensive framework ensuring enterprise-grade reliability, safety, and validation.
• Easy Implementation: Quick and easy setup without disrupting existing systems.
• Affordable Pricing: Designed to help businesses scale without breaking the bank.

How does Aissist work?

Aissist utilizes a Multi-Agent Platform (MAP) to automate complex business processes from start to finish. The AI agents can handle complex workflows, decision-making, and task orchestration without human intervention.

1. Monitor the Queue: AI automatically watches incoming conversations/tickets and handles them based on priority and complexity.
2. React to Assignment: Springs into action when conversations/tickets are specifically assigned to the AI agent.
3. Triggered by Note: Activated by specific comments or @mentions within existing conversations/tickets.

Aissist connects across all channels, media types, and languages, offering:

• Omni-Channel Support: SMS, WhatsApp, Email, Social Media, and Web Chat.
• Multi-Media Processing: Text, images, videos, voice messages, and documents.
• Global Ready: Native-level language support for 65+ languages with cultural context awareness.

Why is Aissist important?

Aissist helps businesses:

• Increase Automation Rates: Achieves high automation rates in customer experience (70%) and sales (95%).
• Improve Customer Satisfaction (CSAT): Delivers high CSAT scores (4.8 out of 5.0).
• Boost Sales Conversion Rates: Increases sales conversion rates by +30% to +50%.
• Reduce Costs: Lowers costs by -30% to -50% through automation.
• Expand Reach: Enables new channels and extends customer reach.
• Improve Productivity: Continuously uplifts team productivity.

Who is Aissist for?

Aissist is designed for enterprises looking to automate their sales and service operations. It's particularly useful for:

• Businesses dealing with high volumes of customer inquiries.
• Companies aiming to improve customer service quality and response times.
• Organizations seeking to reduce operational costs and increase sales conversion rates.
• Enterprises looking to scale their business without significant increases in headcount.

Real-world examples:

Holafly: Increased sales and service operations by 3X during peak season and improved CSAT.

Sunroom Rentals: Automated 90% of incoming traffic, enabling a new business line.

Nubrakes: Achieved 95% automation rate, +40% sales conversion per person, and -45% cost.

Coros: Improved support quality, enabled new channels, and reduced costs by -30%.

EDIS Global: Automated 85% of customer service operations and reduced costs by -50%, allowing for global expansion to 8 languages and 40 countries.

Integrations

Aissist easily integrates with:

• Intercom
• Zendesk
• Front
• Gorgias
• HubSpot
• Kustomer (coming soon)
• Salesforce (coming soon)
• Freshdesk (coming soon)

Pricing

Aissist offers affordable pricing to help businesses scale. Contact Aissist for detailed pricing information.

Conclusion

Aissist is a powerful agentic AI platform that enables enterprises to automate their sales and service operations, improve customer satisfaction, and reduce costs. By providing digital employees that seamlessly integrate into existing workflows, Aissist helps businesses achieve remarkable results and stay ahead in today's competitive landscape. With proven performance and a focus on enterprise-grade AI governance, Aissist is a reliable and scalable solution for organizations seeking to transform their AI initiatives and drive growth.