Bento

Bento: Your Self-Serve Copilot for PLG Experimentation

What is Bento? Bento is a single platform designed to empower teams to activate and retain customers through in-product digital experiences across the customer lifecycle. It's your self-serve copilot, enabling faster product-led growth (PLG) experimentation without the need to wait for engineering resources.

Key Features and Benefits

• Personalized Onboarding Flows: Create tailored onboarding experiences to guide new users and improve their initial product interaction.
• Product Adoption: Drive deeper engagement with your product by highlighting key features and use cases.
• Boost Trial Conversion: Increase the likelihood of converting trial users into paying customers through targeted and effective in-product messaging.
• Account-Level Experimentation: Easily run experiments at the account level to personalize experiences based on specific user needs.
• Seamless UI Integration: Integrate Bento components directly into your product UI to drive product success without disruptive overlays.

How does Bento Work?

Bento works by allowing you to inject cards, checklists, inspiration galleries, and flows directly into your product pages. You can even modify existing elements within your UI. This allows you to guide users through key workflows, highlight valuable features, and provide personalized support, all within the context of their product usage.

BentoAI, a key component of the platform, proposes higher converting content and automatically builds guides from recorded clicks, documents, and videos. This AI-powered approach can save hours of manual effort and ensure that your in-product experiences are optimized for maximum impact.

Who is Bento for?

Bento is designed for teams focused on:

• Growth: Streamline experimentation and accelerate PLG initiatives.
• Product: Improve product adoption and user engagement.
• Customer Success: Reduce time-to-activation and improve customer retention.
• Design: Enhance the user experience with seamlessly integrated in-product components.

Use Cases

Bento supports a wide range of use cases, including:

• Self-Serve Onboarding: Guide new users through the initial product setup and key features.
• Product Adoption: Highlight valuable features and use cases to drive deeper product engagement.
• Increase Conversion: Encourage trial users to convert into paying customers with targeted messaging.
• In-Product Marketing: Promote new features and services to existing users.

Integrations

Bento integrates with a variety of popular tools, including:

• Slack
• Segment
• Salesforce
• Zendesk
• Amplitude
• Zapier
• Webhooks
• Calendly

These integrations allow you to connect Bento with your existing data and workflows to create even more personalized and effective in-product experiences.

Real-World Results

• Ironclad: Reduced self-serve time-to-activation by 30% by using Bento to power their onboarding experience.
• Conveyor: Doubled their trial-to-activation rate after switching from a home-grown checklist to Bento and running 30 iterations in a month.
• Workstream: Attained 160% of their upsell goals in one month by targeting potential customers with an upsell experience built with Bento.

Pricing

Check Bento Pricing

Best Way to Implement Bento?

The best way to implement Bento is to start with a clear understanding of your goals and target audience. Identify the key areas where in-product experiences can have the greatest impact, such as onboarding, product adoption, or trial conversion. Then, use Bento's components and features to create personalized and engaging experiences that guide users towards those goals.

What are the Benefits of Choosing Bento?

• Faster Experimentation: Bento allows you to quickly test and iterate on in-product experiences without the need for extensive engineering resources.
• Personalized Experiences: You can tailor experiences to specific user segments or even individual accounts.
• Seamless Integration: Bento integrates directly into your product UI, providing a seamless and non-disruptive user experience.
• Data-Driven Optimization: Bento provides analytics and reporting to help you track the performance of your in-product experiences and identify areas for improvement.

Conclusion

Bento is a powerful platform for driving product-led growth. By enabling personalized in-product experiences, Bento helps teams activate and retain customers, improve product adoption, and boost trial conversion. If you're looking for a way to accelerate your PLG initiatives and improve your product's user experience, Bento is worth considering.