Command AI

Command AI: AI-Powered User Assistance Platform

What is Command AI? Command AI is an AI-powered user assistance platform designed to provide in-app help, natural language search, and non-annoying nudges to enhance user experience and streamline support. It is the only platform that offers non-annoying user assistance, helping product, marketing, and customer teams unleash their users.

Key Features and Benefits:

• Personalized Nudges: Guide users with N-of-1 personalized prompts and self-service options. Features include product tours, surveys, announcements, checklists, and a personalized help repository (HelpHub).
• User Assistant: A successor to the chatbot, offering generative-first, personalized, and hallucination-managed assistance. It ingests APIs for actions and allows co-browsing with users.
• Copilot: An embedded AI agent that trains users with walkthroughs, going beyond basic chatbots.
• In-App Help: Provides rich help docs and Spotlight for finding anything within the application.

How to use Command AI?

1. Get a Demo: Request a demo to see how Command AI can help your users.
2. Explore Products: Discover the features and benefits of Personalized Nudges, User Assistant, and Copilot.
3. Integrate APIs: Pull in data to help with responses and power actions using ingested APIs.
4. Implement Features: Use product tours, surveys, announcements, checklists, and HelpHub to guide users.

Why is Command AI important?

• It reduces user frustration by providing non-annoying assistance.
• It enhances user experience through personalization and AI.
• It streamlines support processes and empowers users to find solutions independently.

Where can I use Command AI?

• In web applications
• In mobile applications
• In any platform where user assistance is needed.

Best way to implement Command AI?

• Start with a demo to understand the platform's capabilities.
• Identify key areas where users need assistance.
• Implement personalized nudges and self-service options.
• Utilize the User Assistant for more complex queries.

User Reviews:

• Users appreciate the non-intrusive nature of the nudges and the helpfulness of the User Assistant.
• Companies report increased user engagement and satisfaction after implementing Command AI.

FAQ

• What is Copilot? Copilot is an embedded AI agent that can train users with walkthroughs.
• How do I integrate Command AI? Command AI integrates through APIs and SDKs, allowing you to pull in data to help with responses and power actions.

Command AI is the platform for user assistance, helping product, marketing, and customer teams unleash their users. By offering personalized, non-annoying, and AI-driven assistance, Command AI ensures that users have a seamless and enjoyable experience.