Dashworks
Overview of Dashworks
Dashworks: The AI Assistant Answering Workplace Questions
What is Dashworks?
Dashworks is an AI-powered assistant designed to streamline access to information within a company. It connects various apps and knowledge bases to provide a unified search experience, delivering real-time answers to team questions. It automates 87% of internal questions with an AI that searches all your team’s knowledge and apps at once.
How does Dashworks work?
Dashworks operates by unifying a company's data across multiple tools, creating a centralized and easily searchable knowledge base. This eliminates information silos, allowing employees to quickly find the answers they need without sifting through numerous platforms. It uses real-time search to ensure you always get the latest information from your apps. The platform offers customizable AI assistants (bots) tailored for specific use cases, such as new hire onboarding or product inquiries. Dashworks integrates directly into Slack and can also be used as a browser homepage.
Why choose Dashworks?
Dashworks offers several advantages:
- Unified Search: Connect all your apps, websites, and docs.
- Real-time Answers: Dashworks uses real-time search to ensure you always get the latest information from your apps.
- Customizable AI Assistants: Create one or many bots for your use case, from new hire onboarding to product questions.
- Slack Integration: Use Dashworks right in Slack or make it your team’s browser homepage.
- Enterprise-Grade Security: SOC-2 Type 2, GDPR, and HIPAA Type 2 compliant. Industry-leading AI that does not require data indexing.
- Future-Proof AI Strategy: Securely access AI models like GPT-4o, Claude, Gemini Pro, and Llama 3 in one place.
- Quick Setup: Deliver immediate search capabilities to your team with just a few clicks, without lengthy indexing.
- Flexible Pricing: Simple pricing that adapts to your team's needs, no matter your size.
Who is Dashworks for?
Dashworks is suitable for various teams and departments within an organization:
- Support: Empower support reps with quick access to information, reducing response times and increasing customer satisfaction.
- Sales: Enable sales teams to quickly find answers to customer questions and access relevant product information.
- Engineering: Streamline access to technical documentation and internal knowledge bases.
- Product: Facilitate access to product specifications, user feedback, and market research data.
- HR: Onboard new hires faster.
Dashworks empowers AI answers for 100s of industry leaders, from hypergrowth startups to Fortune 500.
Key Features
Dashworks provides a range of features to enhance its functionality:
- Integrations: Connects with a wide range of popular apps and platforms, including Slack, websites, and documentation.
- Bots: Customizable AI assistants that can be tailored to specific use cases.
- Security: Robust security measures to protect sensitive company data.
- Pricing: Simple pricing that adapts to your team's needs, no matter your size.
Dashworks has been praised by users for its accuracy, speed, and ease of use. It is a valuable tool for any organization looking to improve internal knowledge sharing and collaboration.
How to Use Dashworks
Using Dashworks is straightforward:
- Connect Your Apps: Integrate Dashworks with your company's existing tools and platforms.
- Ask Questions: Use natural language to ask questions and receive instant answers.
- Customize Bots: Create and customize AI assistants for specific use cases.
Testimonials
Thomas Mancuso, Director of Product Partnerships: “Dashworks has shortened the onboarding time and response time for sales and support reps, and allowed product managers to focus on higher impact tasks like shipping features.”
Katrina Drane, Director of Client Solutions: “The accuracy with which Dashworks answers questions, quickly digests all of our information, and brings it back in a way that makes sense for users, is huge. We spend way less time answering the same questions over and over.”
Kristen Bonaguro, Managed, Advanced Support: “Dashworks has been a game-changer for our support operations at Luxury Presence. Dashworks has enabled us to streamline our processes, achieve a remarkable 96% CSAT, and empower our team with the tools they need to succeed.”
Enrico Robles Del Rio, Director of Data Analytics: “Dashworks is the best omni-search AI tool in the market that enables us to answer all kinds of questions using natural language and build workflows and bots. It's an excellent solution for us because we have a lot of fragmented information across various tools.”
Johnny Quach, Chief Product Officer: “Dashworks is a game changer. It finds answers to questions we have about our business. Those answers are hard to gather from the billions of documents, Jira tickets, emails, and Slack messages we've sent. Dashworks pinpoints the exact thing and surfaces it to us.”
Ramasubramanian K., Assistant Vice President, HR: “It’s one thing to have enterprise search, and another to have it integrated right into your Slack and browser. That’s where Dashworks definitely scored for us.”
Dashworks Pricing
Dashworks offers flexible and transparent pricing that adapts to your team's needs, no matter your size.
Conclusion
Dashworks is an AI assistant that automates internal questions by unifying company data across tools. This allows for real-time answers and customizable bots for various workplace needs, improving productivity and efficiency across teams. It serves as a powerful tool for businesses looking to streamline information access and enhance collaboration.
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