Diligent AI: Automate KYC/AML with AI Agents

Diligent AI

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Website
Last Updated:
2025/11/19
Description:
Diligent AI offers AI agents that automate KYC/AML operations for fintechs and banks, streamlining risk and compliance workflows through automated risk reviews, alert remediation, and document processing.
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KYC automation
AML compliance
risk management
AI agent
fintech

Overview of Diligent AI

Diligent AI: AI Agents for KYC/AML Operations

What is Diligent AI?

Diligent AI provides AI agents that automate Know Your Customer (KYC) and Anti-Money Laundering (AML) operations for leading fintechs and banks. These AI agents are designed to supercharge human teams by automating manual tasks, clearing backlogs, and maintaining efficient workflows. The platform is backed by reputable investors and trusted by numerous financial institutions.

How does Diligent AI work?

Diligent AI works by configuring AI agents to automate specific KYC/AML workflows. The process involves several key steps:

  1. Workflow Selection: Identify manual KYC/AML workflows that can be accelerated, such as risk reviews, alert remediation, or document processing.
  2. System Connection: Integrate the AI agent into existing systems via API, portal, or native integrations with screening tools.
  3. Policy Provision: Upload risk policies and procedures to teach the AI agent how to perform checks in a customized and auditable manner.
  4. Oversight and Scaling: Deploy the AI agent in production with analyst review until comfortable scaling automation.

Key Features and Use Cases

  • Merchant Risk Agent: Automatically investigates merchant websites, social media, reviews, and registry filings to identify risky businesses.
  • Screening Agent: Automatically remediates false positive alerts from Sanctions, PEP (Politically Exposed Persons), and Adverse Media providers.
  • Document Verification Agent: Automatically verifies customer documents against defined policies and requirements.

Benefits of Using Diligent AI

  • Cost Reduction: Empowers teams to handle 10x the volume with the same resources, reducing the cost per customer.
  • Enhanced Risk Detection: Replaces manual checks with structured AI research for deeper and more auditable risk analysis.
  • Improved Customer Experience: Accelerates the onboarding of good customers by reducing friction and enabling faster access to products.

What problems does Diligent AI solve?

Diligent AI addresses critical challenges faced by KYC/AML teams:

  • Manual Task Overload: KYC teams are often overwhelmed with repetitive manual tasks.
  • Inefficient Risk Detection: Traditional manual checks can be unpredictable and less thorough.
  • Customer Onboarding Friction: Lengthy manual processes can delay onboarding and frustrate customers.

Security and Compliance

  • Built for Enterprise Security: Diligent AI is designed with enterprise-level security in mind.
  • No Training on Your Data: Your data is not used for training purposes, ensuring privacy.
  • Modern & Secure Data Practices: Implements modern and secure data handling practices.
  • End-to-End Encryption: Utilizes end-to-end encryption to protect data.
  • Audited & Tested: Regularly audited and tested for security vulnerabilities.
  • Compliance Standards: Complies with SOC2, ISO 27001, and GDPR standards.

Customer Testimonials

  • Nicola Olivetto, Director of Operations: "Diligent AI agents radically improved both the efficiency and effectiveness of our merchant due diligence reviews, significantly reducing onboarding time and risk exposure."
  • Karan Khanna, Fraud Strategy Manager: "Diligent AI agents helped us slash our risk review times significantly and build a stronger, more systematic approach to risk detection."

Who is Diligent AI for?

Diligent AI is tailored for:

  • Fintech Companies
  • Banks
  • Financial Institutions
  • Compliance Teams
  • Risk Management Professionals

How to use Diligent AI?

  1. Request a Demo: Contact Diligent AI to request a demo and discuss your specific needs.
  2. Configure an Agent: Select the KYC/AML workflow you want to automate.
  3. Connect Your Systems: Integrate the AI agent with your existing systems.
  4. Provide Your Policies: Upload your risk policies and procedures.
  5. Run with Oversight: Deploy the agent with analyst review and scale automation as needed.

Diligent AI transforms risk and compliance operations by providing AI-driven solutions that reduce costs, enhance risk detection, and improve customer experience. By automating manual tasks and offering structured AI research, Diligent AI empowers financial institutions to achieve greater efficiency and effectiveness in their KYC/AML processes.

Best way to modernize risk and compliance? Diligent AI provides an AI-driven solution to transform traditional risk and compliance operations by automating manual tasks, enhancing risk detection, and improving customer experience.

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