DocsBot

DocsBot AI: Custom ChatGPT Chatbots from Your Documentation

What is DocsBot AI?

DocsBot AI is a platform that allows you to create custom ChatGPT chatbots trained on your documentation and content. It's designed for support, presales, research, and more, providing instant AI answers for your business.

Key Features and Benefits

• Instant AI Answers: Provides immediate responses to queries using your documentation.
• Customer Support Automation: Reduces support workload by handling common customer inquiries 24/7.
• Internal Knowledge Access: Boosts team productivity by providing instant access to internal documentation.
• Research Assistant: Accelerates research with fast reference discovery across your document library.
• Effortless Chatbot Training: Easily index your documentation, websites, knowledge bases, and more.
• Powerful Integrations: Integrates with various platforms like Slack, Microsoft Teams, and ticketing systems.

How Does DocsBot AI Work?

DocsBot AI works by training a custom AI chatbot on your existing content. Here's a step-by-step breakdown:

1. Create: Build your bot in minutes by configuring it with advanced privacy settings and choosing from multiple AI models.
2. Train: Upload your source data from various sources, including documents, websites, and cloud connections. The system automatically processes and indexes everything for optimal performance.
3. Test & Refine: Interact with your DocsBot to ensure accuracy, adjust training data, and add custom instructions.
4. Launch: Deploy your bot anywhere, including your website, documentation, or help center, or connect it to other apps via Zapier or the API.

Use Cases

Customer-Facing Bots

• Provide instant responses to customer queries 24/7.
• Reduce support workload and improve customer satisfaction.
• Ensure consistent and accurate information delivery.

Customer Support Bots

• Enhance support quality with AI-powered excellence.
• Minimize repetitive tasks for your support team.
• Optimize support operations with first-contact resolution.

Internal Knowledge Access

• Boost team productivity through instant information access.
• Enable secure access to sensitive information.
• Ensure teams always have access to the latest information with continuous learning.

Research Assistant & Document Q&A Bots

• Accelerate research with fast reference discovery.
• Get detailed insights and connections across your research materials.
• Repurpose existing content into new formats and insights.

Content Sources

DocsBot supports a wide range of content sources, including:

• Documents (Text, Office, PDF, HTML, MD, EML, ZIP, CSV, TSV, Images, etc.)
• Media (Audio and video files for AI transcription and indexing)
• Q&A (Common questions and answers)
• Raw Data (Via a specially formatted CSV file)
• Notion
• Confluence
• Salesforce
• GitBook (Coming Soon)
• URL (Single public webpage)
• URL List (Bulk list of URLs)
• Sitemap (Website refrenced by its XML sitemap)
• RSS Feed (Blog RSS feed url)
• WordPress
• YouTube
• Google Drive
• SharePoint
• Dropbox
• OneDrive (Coming Soon)
• Box (Coming Soon)
• Help Scout Tickets
• Freshdesk Tickets
• Zendesk Tickets
• Zendesk Guide
• Intercom
• Slack (Coming Soon)
• Gong (Coming Soon)
• Gmail (Coming Soon)
• GitHub (Coming Soon)
• Amazon S3 / Digital Ocean Spaces (Coming Soon)
• Google Cloud Storage (Coming Soon)

Integrations

DocsBot offers powerful integrations with various platforms and APIs, allowing you to easily add your custom bot anywhere. Some notable integrations include:

• Loom
• Gmail
• Intercom
• Asana
• Microsoft Teams
• Zendesk
• Google Calendar
• Google Drive
• Basecamp
• Discord
• Airtable
• Hubspot
• Slack
• Google Docs
• Google Sheets
• Zoom
• LinkedIn
• Zapier (Integrate with 7,000+ Apps)

Testimonials

• NURO 光, Sony Network Communications Inc.: "Within just one month of deployment, DocsBot successfully handled over 30,000 customer inquiries, demonstrating its ability to handle a high volume of interactions. The chatbot achieved an impressive resolution rate of approximately 80%."
• Yukitoshi Aoyagi, GM, Customer Success @ WingArc1st Inc.: "DocsBot has perfectly understood our needs in AI bot operations and is adding new features at an incredible speed. We are truly grateful for this wonderful partnership!"

Pricing

DocsBot offers various pricing plans to suit different needs. Check the Pricing & Plans page for more details.

FAQ

Common questions about DocsBot include:

• Does it work with languages other than English?
• How does DocsBot work?
• Do I need to provide my own OpenAI API key?
• Can I get a free trial of a higher plan?
• How do I upgrade or downgrade my plan?

For more detailed information, refer to the Frequently Asked Questions section.

Get Started with DocsBot AI

Ready to transform your content into AI-powered answers? Get Started Free and become the AI hero of your organization. Join the thousands of companies using DocsBot to deliver exceptional customer experiences.

Why is DocsBot AI important?

DocsBot AI is important because it allows businesses to leverage their existing documentation to provide instant, accurate answers to customer and employee queries, reducing support costs, increasing productivity, and improving customer satisfaction.

Where can I use DocsBot AI?

You can use DocsBot AI on your website, documentation, help center, or integrate it with various platforms like Slack, Microsoft Teams, and ticketing systems.

Best way to leverage documentation with AI?

The best way to leverage documentation with AI is to use a platform like DocsBot AI that allows you to train a custom AI chatbot on your existing content. This enables you to provide instant, accurate answers to customer and employee queries, reducing support costs, increasing productivity, and improving customer satisfaction.