Giosg

Giosg: Flexible Technology for Enhanced Digital Experiences

Giosg provides a suite of AI-powered solutions and digital tools designed to automate customer support, boost sales, and generate more leads. It aims to improve digital experiences by helping teams resolve customer issues faster and more efficiently.

What is Giosg?

Giosg is a platform offering AI Assistants and live communication tools to automate support, enhance sales, and capture leads. It leverages AI to handle routine customer inquiries, allowing human agents to focus on more complex issues. The platform connects various systems, speeds up response times, and ensures customers receive assistance where they need it most.

How does Giosg work?

Giosg employs AI Assistants capable of managing over 90% of everyday customer requests. For scenarios requiring a human touch, the platform offers live chat and video tools. The integration of AI and live communication ensures a seamless customer experience.

Key Features:

• AI Assistants: Automate responses to common customer inquiries, freeing up human agents for complex issues.
• Omnichannel Support: Integrates with various channels to provide consistent support across platforms.
• Multilingual Capabilities: Supports multiple languages to cater to a diverse customer base.
• Live Chat and Video Tools: Enables real-time communication for personalized assistance.
• Web Personalization: Tailors web experiences based on customer behavior and preferences.

Why choose Giosg?

• Increased Efficiency: Automate routine tasks and reduce the workload on human agents.
• Improved Customer Satisfaction: Provide faster and more personalized support.
• Enhanced Lead Generation: Capture more leads through interactive and engaging experiences.
• Scalable Solution: Adapts to the changing needs of your business.
• Data-Driven Insights: Gain valuable insights into customer behavior and preferences.

Who is Giosg for?

Giosg is suitable for businesses of all sizes looking to enhance their digital customer experience. It is particularly beneficial for companies in the following industries:

• E-commerce
• Automotive
• Telecommunications
• Real Estate
• Pharmaceutical

Use Cases

Giosg offers solutions for various use cases, including:

• Support Automation: Automate responses to common customer inquiries.
• Lead Generation: Capture more leads through interactive experiences.
• Live Engagement: Provide real-time support and assistance.
• Product Discovery: Guide customers through the product discovery process.
• Website Personalization: Tailor web experiences based on customer behavior.

Customer Success Stories

• Hyundai Puerto Rico: Achieved over 100% growth by doubling qualified leads with Giosg.
• Telia: Increased omnichannel experience and digitalization, reaching a 30% conversion rate.
• HOAS: Cut tasks by over 80% with AI Support Assistants.

How to use Giosg?

1. Request a Demo: Contact Giosg to request a demo and discuss your specific needs.
2. Integration: Integrate Giosg with your existing systems and channels.
3. Configuration: Configure AI Assistants and other tools to meet your business requirements.
4. Training: Train your team on how to use Giosg effectively.
5. Monitoring and Optimization: Monitor performance and optimize your strategy based on data-driven insights.

Pricing

Giosg offers flexible pricing plans to suit businesses of all sizes. Contact Giosg for detailed pricing information.

Conclusion

Giosg is a powerful platform that can help businesses automate customer support, boost sales, and generate more leads. Its AI-powered solutions and digital tools offer a comprehensive approach to enhancing digital customer experiences. By automating routine tasks and providing personalized assistance, Giosg enables businesses to improve efficiency, increase customer satisfaction, and drive growth. What is the best way to improve customer engagement? Try Giosg today.