HiJiffy
Tool Overview
HiJiffy is an AI-powered guest communications hub designed to revolutionize the hospitality industry. It helps hotels, resorts, and hostels automate guest communication across various channels like website, social media, and WhatsApp.
Key features include: Answering FAQs, Chat-based booking, Welcome message, Digital check-in, In-stay requests, Upsell and cross-sell campaigns, Satisfaction surveys, Check-out campaigns and Guest reviews campaigns. By implementing HiJiffy, hotels can instantly answer over 85% of guest queries, streamline online check-ins, and boost direct bookings. The platform integrates seamlessly with leading hospitality systems, ensuring a smooth and efficient workflow.
HiJiffy's AI chatbot enhances guest satisfaction by providing instant support and personalized service, leading to higher customer satisfaction scores and increased booking conversion rates. It also frees up staff to focus on providing exceptional face-to-face interactions, ultimately improving the overall guest experience and driving revenue growth.
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