ITVA

ITVA: Your 24/7 AI Network Operations Center

What is ITVA? ITVA is an AI-driven platform designed to automatically troubleshoot network issues, reduce mean time to repair (MTTR), and decrease ticket escalation. It provides continuous coverage, ensuring that network operations are efficient and secure.

Key Features and Benefits:

• Automated Troubleshooting: ITVA starts troubleshooting network outages in seconds, significantly reducing MTTR by an average of 42 minutes.
• Reduced Ticket Escalation: The intelligent AI troubleshooting engine reduces tickets escalated beyond level 1 technicians by 61%.
• 24/7 Coverage: ITVA's AI Engine provides continuous network monitoring and troubleshooting services, even when human operators are unavailable.
• Privileged Access Management (PAM): Secure network access by centralizing device access with role-based access control and Single-Sign On with 2FA.
• Automated Diagrams: Generate network diagrams from live data, eliminating the need for manual maintenance and ensuring accuracy.
• Automated IPAM: Automate IP Address Management to track all hosts and their locations within the network, down to the exact access port and switch.
• Configuration Compliance: Maintain configuration version control and audit trails to track every change in the network, even when using shared administrator accounts.
• AI Automation: Use the NetGen AI Engine to query and configure your network in natural language, enabling advanced automation capabilities.

How does ITVA work?

ITVA's AI Engine, NetGen, uses a proprietary system to analyze SNMP alerts and logs, automatically diagnosing network issues. The platform integrates with existing network infrastructure to provide real-time data and insights. NetGen can also be used to automate network configurations and other operational tasks.

Why choose ITVA?

• Efficiency: ITVA automates many of the tasks traditionally performed by human network operators, freeing up valuable time and resources.
• Accuracy: ITVA's AI Engine provides accurate and reliable troubleshooting, reducing the risk of human error.
• Security: ITVA's PAM features help to secure network access and prevent unauthorized changes.
• Scalability: ITVA can be scaled to meet the needs of any organization, from small businesses to large enterprises.

Who is ITVA for?

ITVA is ideal for organizations that:

• Want to improve the efficiency of their network operations.
• Need to reduce MTTR and minimize downtime.
• Are looking for a more secure way to manage network access.
• Want to automate repetitive tasks.

Use Cases:

• Network Discovery: Automatically discover and map unfamiliar network environments.
• AI Network Operation Center: Use the AI Engine to automatically troubleshoot issues from SNMP alerts.
• Configuration Conversion: Convert large amounts of configuration from one vendor to another.

FAQ:

• What network vendors do you support?
• How do you reach our devices when they're on-prem in a private network?
• How secure is connectivity to our devices?
• How does your AI Engine differentiate from generic AI chatbots (ChatGPT, Claude, etc.)?

Simplify Your Network Management with ITVA

ITVA offers a comprehensive solution for automating and streamlining network operations. By leveraging AI, ITVA reduces troubleshooting time, enhances security, and improves overall efficiency. Whether you're looking to optimize existing infrastructure or automate new deployments, ITVA can help you achieve your goals.

Get started with ITVA today and experience the future of network management.