Popcorn
Overview of Popcorn
Popcorn: The AI Assistant for WhatsApp E-commerce
What is Popcorn?
Popcorn is an AI-powered assistant designed to help e-commerce businesses automate their WhatsApp interactions, improve customer service, and boost sales. It allows businesses to manage customer queries, recommend products, and process payments all within WhatsApp.
How does Popcorn work?
Popcorn uses AI agents to handle WhatsApp chats, understand customer inquiries, and provide instant responses. It integrates with e-commerce tools, CRMs, and payment systems to offer a seamless experience. The AI is trained to understand SKUs, stock levels, and delivery rules to provide accurate answers.
Key Features:
- Automated Customer Support:
- Answer FAQs and resolve customer requests instantly, 24/7.
- Update orders and provide delivery information.
- AI-Powered Sales:
- Recommend products directly in WhatsApp.
- Personalize offers and upsell based on customer preferences.
- Process payments seamlessly.
- Automated Marketing:
- Send targeted marketing campaigns, such as holiday offers and abandoned cart reminders.
- Multi-Channel Support:
- Currently supports WhatsApp, with plans to integrate with Messenger, Instagram, and web chat.
- Revenue Tracking:
- Track how WhatsApp conversations convert into paid orders.
Benefits of Using Popcorn:
- Increased Sales: By providing instant recommendations and personalized offers, Popcorn helps businesses close more sales.
- Improved Customer Satisfaction: 24/7 availability and quick responses improve customer satisfaction.
- Time Savings: Automate repetitive tasks and free up human agents to focus on more complex issues.
- Scalability: Handle a large volume of customer inquiries without increasing headcount.
Who is Popcorn for?
Popcorn is ideal for:
- Small e-commerce shops starting with WhatsApp sales.
- Growing businesses needing customization.
- Enterprise-scale businesses looking for automation and advanced analytics.
Pricing Plans:
- Salt: $69/month, suitable for small shops.
- Includes AI assistant, human handover capabilities, 1 WhatsApp number, 3 data sources, and 500 AI responses.
- Cheese: $239/month, for growing businesses.
- Includes AI assistant, human handover capabilities, 3 WhatsApp numbers, 20 data sources, and 4000 AI responses.
- Spicy: Custom pricing for enterprise-scale automation.
- Includes unlimited tracking, custom AI model, custom integrations, premium support, and advanced analytics.
Why Choose Popcorn?
- Smart and Knowledgeable: Popcorn understands product details, stock levels, and delivery rules.
- Multilingual Support: Offers multilingual, brand-aligned tone for natural, human-like replies.
- Easy Integrations: Connects with existing e-commerce tools, CRMs, and payment systems.
Customer Success
Popcorn has helped businesses close over $3 million in sales, achieve an 85% automated resolution rate, and maintain a 4.5-star customer satisfaction rating.
How to Get Started with Popcorn?
- Sign up for a Popcorn account.
- Connect your WhatsApp Business account.
- Integrate with your e-commerce tools and CRMs.
- Start automating your customer conversations and boosting sales.
Enhance E-commerce Conversions with AI-Powered WhatsApp Automation
Popcorn offers a comprehensive solution for e-commerce businesses looking to leverage the power of AI to automate customer support, marketing, and sales on WhatsApp. With its AI agents, easy integrations, and scalable pricing plans, Popcorn enables businesses to enhance customer engagement, drive revenue growth, and achieve operational efficiency.
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