Repli: AI Chatbot for Website Customer Support & Lead Capture

Repli

4 | 18 | 0
Type:
Website
Last Updated:
2025/11/17
Description:
Repli is an AI chatbot platform designed to automate customer communication on websites. It answers questions, supports users, and captures leads 24/7, even when you're offline. Key features include knowledge base training, lead management, and conversation history.
Share:
AI chatbot
customer support automation
lead generation
website engagement

Overview of Repli

Repli: The AI Chatbot Revolutionizing Customer Support and Lead Capture

What is Repli?

Repli is an AI-powered chatbot platform designed to automate customer communication, enhance user engagement, and capture valuable leads directly from your website. By leveraging the power of artificial intelligence, Repli allows businesses to provide instant support, answer frequently asked questions, and convert visitors into loyal customers - all without the need for round-the-clock human intervention.

How does Repli work?

Repli works by employing a three-step process to streamline your customer communication:

  1. Add to Your Site: Easily integrate the Repli chat widget into your website by pasting a simple code snippet. No coding experience required.
  2. Train Your AI: Equip your AI with knowledge by feeding it content from your website, relevant documents, and FAQs. You can also customize its personality and tailor its responses to align with your brand.
  3. Engage Visitors: Let your AI assistant take over, providing immediate support, answering questions, and capturing leads 24/7, ultimately enhancing user experience.

Key Features and Benefits of Repli

  • 24/7 Availability: Repli ensures your business is always available to assist customers, even outside of regular business hours. Never miss a lead or a customer question again.
  • Time Savings: By automating responses to repetitive inquiries, Repli frees up valuable time for your team to focus on more complex tasks.
  • Increased Engagement: Provide instant responses to keep customers engaged and satisfied, leading to higher conversion rates.
  • Lead Capture: Capture every potential customer, even when you're offline or busy, ensuring no opportunity is missed.
  • Easy Control: The Repli platform offers a powerful dashboard that allows you to customize AI behavior, monitor chats in real-time, and seamlessly take over conversations when a human touch is needed.

Repli Platform Features

  • Conversations Management: Manage all customer interactions from a centralized dashboard with real-time updates. Assign conversations to team members and mark them as resolved for efficient workflow.
  • Lead Management: Track and manage leads captured through chat widgets, with detailed contact information and conversation history. Export leads to CSV or CRM systems for further nurturing.
  • Knowledge Sources: Train your AI with content from website URLs, uploaded documents (PDF, TXT, DOCX), or create custom text snippets and FAQs. Repli supports bulk website crawling and sitemap import.
  • AI Playground: Test and fine-tune your AI assistant's responses in a real-time chat simulation before deploying it to production. Validate the effectiveness of your knowledge base.
  • Widget Settings & Customization: Gain complete control over your chat widget's appearance, behavior, and functionality. Customize colors, welcome messages, lead capture forms, and AI behavior.

Powerful Features for Enhanced Customer Service

  • Smart AI Conversations: Repli leverages OpenAI's technology for natural and helpful interactions based on your knowledge base.
  • Embeddable Web Widget: Seamlessly integrate a customizable chat widget into your existing website design.
  • Conversation History: Keep track of all visitor interactions for review, analysis, and manual follow-up.
  • Human Handoff & Full Control: Pause the AI, take over chats manually, or assign conversations to team members when needed.

Repli Pricing

Repli offers a range of pricing plans to suit different needs:

  • Free: $0/month, 10 AI Replies/month, 1 AI Chatbot, limited training resources.
  • Pro Monthly: $19/month (limited time offer), Unlimited AI Replies, Unlimited AI Chatbots, Unlimited training resources, Up to 5 team members.
  • Pro Lifetime: $199 one-time (limited time offer), Unlimited AI Replies, Unlimited AI Chatbots, Unlimited training resources, Up to 5 team members. Requires your own OpenAI API Key.

Why Choose Repli?

  • Save Valuable Time: Reclaim hours spent on repetitive questions.
  • Boost Engagement: Provide immediate responses to keep customers interested and improve satisfaction.
  • Never Miss Leads: Capture every potential customer, 24/7.
  • Easy Control: Customize AI, monitor chats, and seamlessly take over conversations when needed.

Who is Repli For?

Repli is for businesses of all sizes looking to:

  • Improve customer support efficiency.
  • Generate more leads from their website.
  • Enhance customer engagement and satisfaction.
  • Automate repetitive tasks.

Best way to transform your customer communication?

Stop missing messages and start saving time. Let Repli handle your customer interactions 24/7. Get started for free today!

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