Wild Moose

Wild Moose: Your AI SRE Copilot

What is Wild Moose? Wild Moose is an AI-powered Site Reliability Engineering (SRE) copilot designed to help developers and operations teams resolve production issues faster and more efficiently. By automating root cause analysis, Wild Moose enables teams to significantly reduce downtime, improve customer experience, and free up valuable engineering resources.

How Does Wild Moose Work?

Wild Moose integrates seamlessly with your existing observability tools, deployment platforms, cloud services, and knowledge bases via APIs. It works without the need for agent installation or ongoing maintenance, making it easy to implement and use. Here’s how it works:

1. Real-Time Data Extraction: Wild Moose extracts real-time data from various sources, including logs, metrics, and code.
2. Automated Analysis: Using advanced AI algorithms, Wild Moose automatically analyzes the extracted data to pinpoint the root causes of production issues.
3. Actionable Insights: The tool provides actionable insights, helping teams quickly understand and address the underlying problems.
4. Smart Workflows: Wild Moose converts tribal knowledge into smart automations, streamlining complex tasks and improving incident response workflows.
5. Continuous Improvement: The system model learns from each incident, constantly improving its performance and accuracy over time.

Key Features and Benefits

• Fast Root Cause Analysis: Quickly identify root causes with real-time production data.
• Reduced Downtime: End downtime before it starts by resolving issues faster.
• Improved Customer Experience: Resolve customer issues in minutes instead of hours, transforming the customer experience.
• Automated Workflows: Convert tribal knowledge into smart automations to navigate complex environments.
• AI-Powered Operations: Constantly improve performance with a system model that learns from each incident.
• Seamless Integration: Integrates within minutes via APIs with existing observability tools and platforms.
• No Agent Installation: Works without the need for agent installation or ongoing maintenance.

Why Choose Wild Moose?

• Cutting MTTI: Reduces Mean Time to Identify (MTTI) down to near-zero.
• Significant MTTR Reduction: Achieves up to 40% reduction in Mean Time to Recovery (MTTR).
• Faster Issue Resolution: Offers 3x faster customer issue resolution.
• Fewer Escalations: Reduces escalations per month by up to 60%.

Who is Wild Moose For?

Wild Moose is designed for:

• SRE Teams: Automate RCA, eliminate noise, and gain deep insights into incidents.
• Operations Teams: Free up time for high-impact work and streamline incident response.
• Development Teams: Resolve production issues faster and improve overall system reliability.

Use Cases

• Incident Response: Simplify incident response workflows and resolve issues in real-time.
• Downtime Prevention: Identify and address potential issues before they lead to downtime.
• Performance Optimization: Continuously improve system performance by learning from each incident.

Security You Can Trust

• Customer data is not retained outside of your network.
• End-to-end user encryption at all times.
• Data is not used or stored for training purposes.

Testimonials

• Arnie Katz, CPTO at GoFundMe: "Since we started using Wild Moose, we've been resolving issues in minutes instead of hours, which has truly transformed our customer experience for the better."
• Arash Ferdowsi, Founding CTO at Dropbox: "Wild Moose gives engineers the context they need, right when it matters most. It’s how incident response should work at scale."
• Shlomi Dagan, Director Of Product Operations at Lemonade: "Wild Moose cut our SLAs and freed up the ops team for high-impact work. It’s become a core part of our workflow."
• Jeremy Edberg, First SRE at Netflix and Reddit: "Wild Moose is everything I wish I had throughout my career as an SRE - automated RCA, no noise, and insanely deep. It’s the next generation of incident response."

Common Questions About Wild Moose

• Which tools can Wild Moose integrate with?

  Wild Moose integrates with a wide range of tools across observability, ticketing, knowledge bases, databases, and code repositories. Dozens of integrations are already supported, with more continuously being added to fit your tech stack.

• How does Wild Moose handle data security?

  Customer data is not retained outside of your network, and end-to-end encryption is ensured at all times. Data Processor Agreements (DPAs) are in place with LLM providers to prevent the use or storage of data for training purposes. An on-premise version is available for Business and Enterprise customers to ensure data remains within their network. All systems are SOC 2-compliant.

• Will Wild Moose fit into my workflow?

  Wild Moose is designed to work seamlessly with existing observability and alerting tools, enhancing them with automation and actionable insights without disrupting current processes.

• How do I set up Wild Moose?

  Setting up Wild Moose is quick and easy. Provide API access to core observability tools, and you're ready to go within minutes. Book a demo to get started and connect your systems.

In summary, Wild Moose is a powerful AI SRE copilot that automates root cause analysis, reduces downtime, and improves incident response workflows. It integrates seamlessly with existing tools and provides actionable insights to help teams resolve production issues faster and more efficiently. By using Wild Moose, organizations can free up valuable engineering resources, improve customer experience, and achieve greater system reliability.