Zigpoll

Zigpoll: Understand Why Customers Don't Buy and Boost Your Sales

What is Zigpoll? Zigpoll is a survey and feedback platform designed to help businesses understand why their customers don't buy and how to fix it. By collecting zero-party data through post-purchase surveys, email capture campaigns, and interactive polls & forms, Zigpoll provides actionable insights to reduce ad waste and grow customer lifetime value (LTV).

How does Zigpoll work?

Zigpoll simplifies the process of gathering customer feedback with a no-code setup for Shopify, BigCommerce & Wordpress. Here's how it works:

1. Installation: Install the Shopify app or add the embed code to your website.
2. Survey Setup: Choose a template or create your own survey in minutes.
3. Automated Insights: Zigpoll automatically digests response data and provides actionable insights using an AI chat interface trained on your business and response data.

Key Features and Benefits

• Easy Setup: No code required, making it accessible for anyone to implement.
• Actionable Insights: AI-powered analysis of customer feedback to identify key reasons for purchase abandonment.
• Targeted Surveys: Trigger the right questions at the right time using advanced targeting rules and third-party integrations.
• Multiple Question Formats: Engage customers with various question types to gather quality feedback.
• Integration: Seamlessly connect with other tools to share insights across your favorite platforms.

Why Choose Zigpoll?

• Reduce Ad Waste: Understand why customers are not converting and optimize your ad spend accordingly.
• Increase Customer Lifetime Value (LTV): Identify opportunities to improve the customer experience and foster loyalty.
• Save Time: Automate the process of collecting and analyzing customer feedback.

Who is Zigpoll for?

Zigpoll is ideal for:

• E-commerce businesses: Shopify, BigCommerce, and Wordpress stores looking to optimize conversion rates.
• Marketing teams: Seeking to improve ad performance and customer engagement.
• Product managers: Aiming to gather feedback for product development and improvement.

Pricing

Zigpoll offers a range of pricing plans to suit different needs:

• Lite (Free): 100 responses/month, 100 emails/month.
• Standard ($12/month): 500 responses/month, 2,500 emails/month, automatic AI insights.
• Plus ($25/month): 1,000 responses/month, 5,000 emails/month, white label support.
• Premium ($50/month): 2,000 responses/month, 10,000 emails/month.
• Pro ($100/month): Unlimited responses/month, custom domain name.

Case Studies

• Manucurist: Optimized site conversion and launched new SKUs using post-purchase surveys.
• Kanga Coolers: Optimized landing pages and launched 6-figure product lines with post-purchase surveys.
• Dalfilo: Built confidence in new initiatives and improved attribution with multi-language surveys.

How to use Zigpoll?

1. Sign up for a free Zigpoll account.
2. Install the Zigpoll app on your Shopify store or add the embed code to your website.
3. Create a survey using one of the pre-built templates or design your own.
4. Customize the survey to match your brand and target specific customer segments.
5. Launch your survey and start collecting feedback.
6. Analyze the results using Zigpoll's AI-powered insights dashboard.

By leveraging Zigpoll, businesses can gain a deeper understanding of their customers, optimize their marketing efforts, and ultimately drive more sales. Start your free trial today and turn moments into insights!

Best way to understand customer churn?

Zigpoll is one of the best ways to understand the reasons for customer churn in your e-commerce website and allows to gather zero party data. Zero party data allows business to gather key feedback insights for data driven decision making.