Queue-it

Queue-it: Virtual Waiting Room for Peak Traffic Management

What is Queue-it? Queue-it is a virtual waiting room platform designed to manage and control peak online traffic to prevent website crashes, ensure fair access, and improve the user experience during high-demand events such as online sales, product launches, and registrations. It provides a smooth, orderly experience for customers, protecting websites and applications from being overwhelmed by excessive traffic.

How does Queue-it work? Queue-it works by redirecting excess traffic to a virtual waiting room when demand exceeds a website's capacity. This waiting room uses a first-in-first-out (FIFO) system, randomization, or prioritization mechanisms to ensure fair access. Visitors are then gradually released back to the website at a controlled rate, preventing crashes and slowdowns.

Key Features and Benefits:

• Traffic Control: Prevents crashes and slowdowns by managing the flow of traffic to your website in real-time. Protects various parts of your site or app, from product listing pages to APIs.
• Fair & Reliable Experience: Ensures fair access with FIFO, randomization, and prioritization. Provides transparent information to customers, such as their place in line and estimated wait time.
• Bot Protection: Blocks and challenges bots before they can access your website, removing their speed and volume advantages. Offers customizable Traffic Access Rules.
• Cost Savings: Reduces the need for excessive scaling and avoids downtime costs by processing visitors at a controlled rate.
• Real-time Insights: The Queue-it Platform allows you to adjust traffic flow, communicate with customers, and analyze sales progress.
• Easy Integration: Offers over 25 edge, server-side, or client-side connectors and integrates quickly with existing tech stacks.

Why is Queue-it important?

High-traffic events can strain website infrastructure, leading to crashes, overselling, and frustrated customers. Queue-it addresses these issues by:

• Preventing Downtime: Manages traffic spikes to ensure websites remain accessible during peak demand.
• Improving Customer Satisfaction: Provides a smooth and orderly experience for customers, reducing frustration and improving brand perception.
• Protecting Against Bots: Mitigates bot activity, ensuring fair access for genuine customers.
• Reducing Costs: Eliminates the need for costly infrastructure upgrades to handle occasional traffic spikes.

Where can I use Queue-it?

Queue-it is versatile and can be used across various industries and use cases:

• E-commerce: Manage product drops, holiday sales, and flash sales.
• Ticketing: Handle online ticket sales for concerts, sporting events, and other events.
• Public Sector: Manage government registrations and public services.
• Education: Handle university course and housing enrollment.
• Financial Services: Manage online banking and financial promotions.
• Telecommunications: Handle airline ticket sales and unexpected traffic spikes.

Customer Success and Results:

• 81% of Queue-it customers report improved site performance.
• 76% find running sales and registrations less stressful.
• 69% see fewer customer complaints for sales and registrations.
• 37% conversion rate increase.
• 100% uptime during sales.

Tom Grammer, Head of Mobile Services, notes, "If you have peak demand scenarios like an iPhone launch, Queue-it is really a no brainer. It's an easy win for successfully handling big events without investing huge amounts of money into re-architecting for peak traffic."

Queue-it is ISO/IEC 27001 certified, ensuring data security and compliance with regulations like GDPR and CCPA.

How to get started with Queue-it?

To get started with Queue-it, you can book a demo to see the platform in action and explore how it can be tailored to your specific needs. Queue-it offers a free trial and various pricing plans to suit different requirements.

Queue-it helps organizations control online traffic, prevent website crashes, and deliver a fair and reliable online experience to their customers. By implementing a virtual waiting room, businesses can optimize their busiest days and ensure customer satisfaction.