Social Intents
Tool Overview
Social Intents is an AI-powered live chat solution designed to seamlessly integrate with popular collaboration platforms like Microsoft Teams, Google Chat, and Slack. It enables businesses to engage with website visitors directly from their preferred communication tools, streamlining customer support and enhancing team efficiency.
Key Features:
- AI Chatbots: Automate customer interactions with no-code ChatGPT chatbots, handling up to 75% of inquiries. Easily escalate chats to human agents when needed.
- Native Integrations: Connect with Microsoft Teams, Google Chat, Slack, Webex, and Zoom for streamlined support without switching tools.
- Lead Capture & Routing: Capture leads effortlessly and push chat transcripts directly into your CRM, help desk, or marketing automation tools.
- Customizable Chat Widget: Tailor the chat widget to match your brand, with options for canned responses, proactive chat invites, and targeting rules.
Social Intents helps businesses reduce support costs, increase customer engagement, and drive sales by providing real-time support and leveraging the power of AI chatbots. It's ideal for small businesses, entrepreneurs, and marketers looking to improve their customer service and sales processes.
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