Askflow AI

Askflow AI: AI-Powered Sales Conversations for eCommerce

Askflow AI is an AI agentic commerce platform designed to revolutionize eCommerce sales conversations. It leverages the power of artificial intelligence to boost Average Order Value (AOV), recover abandoned carts, and drive customer loyalty through intelligent chat workflows. This innovative platform is more than just a chatbot; it's an AI agent that understands customer needs and guides them towards a confident checkout experience.

What is Askflow AI?

Askflow AI is an AI-driven solution designed to enhance the online shopping experience and increase sales for eCommerce businesses. It provides personalized product recommendations, answers customer questions, and guides them through the checkout process, all through an interactive chat interface.

How does Askflow AI work?

Askflow AI uses a combination of natural language processing (NLP) and machine learning to understand customer intent and provide relevant product suggestions. It analyzes customer behavior, page interactions, and source of traffic to tailor recommendations. The platform employs a no-code builder, allowing users to design automated workflows with an intuitive drag-and-drop interface. These workflows are visually represented as nodes, making it easy to customize the AI agent for specific eCommerce tasks.

Key Features of Askflow AI

• AI Agentic Commerce Platform: An AI-powered sales agent that goes beyond simple chat functionalities.
• AI-Powered Product Advisor: Provides smart product recommendations based on customer needs.
• No-Code Builder: Design automated workflows for eCommerce tasks without any coding.
• Commerce-Specific AI Intelligence: Tailor campaigns to drive specific business outcomes, visually depicted as flows.
• AI Goal Optimization: AI tailors campaigns to drive business outcomes — visually depicted as flows.
• GDPR and Privacy Compliance: Ensure campaigns are fully compliant with privacy regulations.
• A/B Testing: Compare different branches or entire workflows through automated experiments.
• Omnichannel Integrations: Seamlessly integrate multiple channels into workflows to expand audience reach.

How to use Askflow AI?

Askflow AI is designed to be user-friendly. Here's how you can leverage its features:

1. Design workflows: Use the no-code builder to create automated workflows tailored for various eCommerce tasks.
2. Integrate channels: Seamlessly integrate multiple channels to expand your audience reach.
3. Optimize with AI: Let AI tailor campaigns to drive specific business outcomes.
4. Analyze and improve: Use A/B testing to compare different workflows and optimize for better performance.

Use Cases of Askflow AI

• Upselling and Cross-selling: Recommend additional products based on customer's current selection.
• Cart Recovery: Automatically engage with customers who have abandoned their carts to encourage them to complete their purchase.
• Increase Loyalty: Provide personalized recommendations and support to build customer loyalty.
• Lead Capture: Capture leads through engaging chat interactions.

Examples:

• LEGO: Guides users through quick questions to surface relevant products fast, improving discovery and boosting conversion by +20% while reducing product returns by -17%.
• CrazyHippo: Uses AI agents to recommend bundles and offer checkout help, converting more visitors and increasing AOV.

Who is Askflow AI for?

Askflow AI is ideal for eCommerce businesses looking to:

• Increase online sales and revenue.
• Improve customer engagement and satisfaction.
• Automate sales processes.
• Personalize the shopping experience.
• Recover abandoned carts.

Why choose Askflow AI?

• Personalized Recommendations: Provides tailored suggestions based on customer behavior, page, and source.
• Confident Guidance: Acts like a personal shopper, guiding customers to the right choice.
• Automated Conversion: Turns hesitation into conversion automatically.

Benefits of Askflow AI

• Increased Conversion Rates: By providing personalized recommendations and answering customer questions, Askflow AI helps turn more visitors into paying customers.
• Higher Average Order Value (AOV): Upselling and cross-selling features encourage customers to purchase more items, increasing the average order value.
• Improved Customer Loyalty: By providing personalized support and recommendations, Askflow AI helps build stronger relationships with customers.
• Reduced Cart Abandonment: Automated cart recovery workflows help bring back customers who have abandoned their carts, recovering lost sales.

Best way to use Askflow AI?

To maximize the benefits of Askflow AI, focus on:

• Personalization: Tailor the chat experience to match your brand and customer needs.
• Proactive Engagement: Initiate conversations with customers to offer assistance and recommendations.
• Continuous Optimization: Use A/B testing to continuously improve your workflows and optimize for better performance.

Conclusion

Askflow AI empowers eCommerce brands to create smarter, more personalized chat experiences that drive sales and build customer loyalty. By leveraging AI-driven conversations, businesses can convert more visitors, elevate customer engagement, and achieve significant growth. If you're looking for a way to transform your eCommerce sales strategy, Askflow AI is worth considering.