AskTimmy
Overview of AskTimmy
AskTimmy: The AI Shopping Assistant for Shopify Growth
What is AskTimmy?
AskTimmy is an AI-powered shopping assistant designed to help Shopify businesses grow by automating customer support, boosting conversion rates, and increasing average order value (AOV). Built by the founders of Logbase, who have experience with over 100,000 ecommerce stores, AskTimmy leverages ChatGPT to provide advanced natural language understanding and effectively handle customer queries.
How does AskTimmy work?
- Installation: Install the AskTimmy app from the Shopify App Store.
- Learning: AskTimmy learns from your product details, FAQs, and knowledge base.
- Fine-Tuning: A dedicated account manager will help fine-tune AskTimmy to your specific requirements.
- Go Live: AskTimmy is ready to go live in just 10 minutes.
Key Features and Benefits
- 24/7 Customer Support: Automate up to 80% of customer queries, including order status and cancellations. Complex issues can be seamlessly escalated to human representatives.
- Personalized Product Discovery: Replicate the in-store experience online by learning customer preferences and showing top product options.
- Intelligent Search and Matching: Enable customers to upload photos to find similar items, get smart suggestions for complementary pieces, and match room decor with available items.
Why choose AskTimmy?
AskTimmy offers several advantages that make it a valuable addition to any Shopify store:
- Boosts Operational Efficiency: By automating customer support, AskTimmy frees up your team to focus on other important tasks.
- Improves Customer Satisfaction: Instant answers and personalized recommendations enhance the customer experience.
- Increases Conversion Rates: By providing detailed information and guiding customers to buy more, AskTimmy helps increase conversions.
- Enhances Average Order Value (AOV): Smart suggestions and complementary product recommendations encourage additional purchases.
AskTimmy Pricing
AskTimmy offers a variety of plans to fit different business needs:
- Free Plan: 250 AI replies (for lifetime), Zoom/chat/email support.
- Starter Plan ($24/month): 1000 AI replies/month, AI product discovery, automated customer support, customizable knowledge base, configurable budget limits, Zoom/chat/email support.
- Plus Plan ($49/month): 2500 AI replies/month, AI product discovery, automated customer support, customizable knowledge base, configurable budget limits, Zoom/chat/email support.
- Pro Plan ($99/month): 2500 AI replies, custom AI flow, product bundles, advanced photo search, AI-generated product pitch & nudges, live inventory tracking, account manager, advanced customisations.
All charges are billed in USD, and recurring/usage-based charges are billed every 30 days.
Frequently Asked Questions (FAQ)
- Does AskTimmy use ChatGPT? Yes, AskTimmy is powered by ChatGPT, providing advanced natural language understanding to handle your customer queries effectively.
- How is the pricing done? We charge based on the number of replies generated by AskTimmy, ensuring you only pay for the value you receive.
- Can I connect my own ChatGPT API? Yes, you can connect your own ChatGPT API if you are on a professional plan, allowing for greater customization and control.
- How do I create an AI assistant using AskTimmy? Install the app from the Shopify app store. Create your first AskTimmy in 2 minutes. Add your content and start getting answers from your uploaded information.
- Can I customize the chatbot? Yes, match your brand colors, add your logo, and customize responses.
- Can I customize the responses? Yes, add question and answer pairs in the knowledge base. The chatbot will learn and respond accordingly.
Who is AskTimmy for?
AskTimmy is ideal for:
- Ecommerce store owners looking to automate customer support and improve efficiency.
- Businesses seeking to enhance the online shopping experience for their customers.
- Companies aiming to increase conversion rates and average order value.
- Anyone looking to leverage AI to grow their Shopify business.
Best way to Supercharge your Ecommerce business with AI?
Ready to transform your customer support and boost your sales and AOV? Install AskTimmy today and experience the power of AI in your Shopify store.
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