Awhy
Tool Overview
Awhy provides AI-powered conversational interfaces that go beyond simple chatbots to automate customer service and enhance customer relationships.
It offers 24/7 support, automating entire customer service processes, including answering repetitive questions and alerting human agents for complex issues. This reduces help desk costs and improves user satisfaction.
Awhy integrates with backend systems like Salesforce and proprietary CRMs for seamless automation. It helps to gather precious information from customer conversations, which aids in analyzing and improving customer relationships.
Awhy is easily integrable with your website and offers full automation of tasks like order processing, password resets, and support tickets. By reducing support ticket opening time and automating up to 85% of requests, Awhy significantly improves performance and generates yearly cost savings for clients.
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