CX Assist

CX Assist: Revolutionize Your Inbox with AI

What is CX Assist? CX Assist is an AI-powered email assistant designed to automate email responses and improve customer communication. It uses advanced AI models to understand and respond to emails in a way that aligns with your brand's tone and voice.

How CX Assist Works

1. Train the AI: Provide CX Assist with your website URL, previously sent emails, or upload files (PDF, Doc, TXT, CSV) to train the AI on your business content. Integrate with Google Drive and OneDrive for seamless training.
2. Set the Rules: Customize rules based on personality, urgency, and keywords to assign emails to human representatives or the AI assistant.
3. Automate: Once trained and rules are set, CX Assist takes over, freeing up your team to focus on high-impact activities.

Key Features

• Personalized AI Responses: Craft personalized responses based on trained data, ensuring timely and accurate communication.
• AI-Driven Automation: Automate responses to frequently asked questions, campaign updates, and client requests.
• Multi-Language Support: Understand and reply in over 50 languages.
• Integration with Google and Microsoft: Seamlessly integrate with your existing Google and Microsoft email accounts.
• Flexible Training Options: Train the AI using website URLs, sent emails, documents, or cloud storage integrations.

Use Cases

• Sales Teams: Instantly respond to inbound sales inquiries.
• Customer Support: Automate responses to FAQs.
• Freelancers/Solopreneurs: Automate routine client communication.
• Marketing Agencies: Ensure timely responses to client emails regarding campaigns.
• E-commerce: Provide real-time customer support.

Pricing

CX Assist offers a transparent pricing model based on the number of emails answered per month. Plans include a free option, a Pro plan for small businesses, and a Scale plan for larger businesses with high-volume needs.

How to get started with CX Assist?

Simply sign in with your Google or Microsoft account, provide permission when prompted, train CX Assist with your business content, and turn it on. You can toggle it on and off at any time.

Why is CX Assist important?

CX Assist can significantly reduce the time and effort required to manage email communications, allowing businesses and individuals to focus on more important tasks. It helps improve customer satisfaction, drive more sales, and maintain a consistent brand voice across all communications.