Mava
Tool Overview
Mava is the ultimate customer support platform designed for community-driven companies. Seamlessly integrate with Discord, Telegram, Web Chat, Slack, and Email to provide comprehensive support in both public and private channels.
Mava uses AI to automate responses to repetitive questions in public channels, freeing up your team to focus on more complex issues. Train the AI with your existing knowledge base from websites, Google Docs, and GitBook for instant setup. The platform offers a shared inbox to manage all support tickets in one place.
Key features include AI-powered support, a shared inbox, and integrations with popular community channels. Mava helps optimize support operations, scale customer service, and improve user experience by providing quick and efficient solutions to user inquiries. Ideal for companies looking to enhance their community support and reduce the workload on their support team.
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