New Resilience

New Resilience: The AI-Powered CRM for Behavioral Health

What is New Resilience? New Resilience is a HIPAA-compliant Customer Relationship Management (CRM) platform specifically designed for substance abuse and mental health treatment centers. It leverages the power of AI to automate outreach, streamline admissions, and provide data-driven insights, enabling treatment centers to grow their census and improve client outcomes.

How does New Resilience work?

New Resilience offers a connected system that facilitates smarter growth through:

• Outreach & Referral Marketing: Maximize warm relationships at scale using features like iOS card scanner, on-the-go activity logging, email campaigns, and relationship quality tracking.
• Streamlined Admissions: Accelerate case processing with smart workflows, AI-assisted intake forms, AI on medical records, an AI voice assistant for inbound calls, and case-level automations.
• Integrated Ecosystem: Seamlessly integrate with your existing tech stack, including EHRs, call tracking, and email, eliminating double entry and ensuring data consistency.
• Analytics-Driven Decisions: Transform activity data into actionable insights to understand marketing ROI, identify conversion bottlenecks, and optimize strategies.

Key Features and Benefits

• Behavioral Health CRM: A purpose-built platform for behavioral health, ensuring compliance and addressing specific industry needs.
• AI Voice Assistant: Capture key details and provide real-time context for inbound calls, ensuring no high-intent lead is missed.
• Out-of-the-box Reporting: Track performance, identify bottlenecks, and demonstrate ROI without manual effort.
• Mobile App (iOS/Android): Work on the go with features like card scanning, outreach logging, and real-time performance tracking.
• AI on Medical Records: Review medical records rapidly, extract key information, and auto-screen clients using AI.

Why Choose New Resilience?

• Replace Disconnected Tools: New Resilience eliminates the need to duct-tape together generic tools like Monday.com, Hubspot, and spreadsheets, which are not designed for behavioral health outreach and admissions.
• Eliminate Data Silos: By centralizing outreach and admissions data, New Resilience ensures everyone has access to the latest information, improving coordination and follow-up.
• Increase Admissions: Streamlining admissions processes and improving outreach efforts leads to more qualified leads and higher conversion rates.

Who is New Resilience for?

New Resilience is ideal for:

• Substance abuse treatment centers
• Mental health treatment centers
• Outreach teams
• Admissions teams
• Marketing teams
• Administrators seeking to improve operational efficiency and grow their census.

Customer Testimonials

• Dr. Michael Groat, CEO, Linder Center of Hope: "Having analytics into our admissions and marketing processes provides us the right observability and leverage to take the right decisions. This is a game changer for us."
• Kristin Calderon, Business Development, Averte: "The iOS app has been a life saver with being able to document all of my Outreach and not lose out on any leads"
• Sarah Summey, CEO, Lakewood Center: "This is the first time we have real visibility into our Marketing efforts down to the last detail, while being able to correlate it to referral growth."

FAQ

Why switch to New Resilience?

New Resilience provides a unified, HIPAA-compliant platform specifically designed for behavioral health, eliminating the need for disparate and generic tools. It addresses the specific challenges of outreach and admissions in the behavioral health industry.

How easy is it to switch to New Resilience?

New Resilience offers support and resources to ensure a smooth transition, including data migration and training.

Conclusion

New Resilience is an AI-powered CRM that offers a comprehensive solution for behavioral health treatment centers looking to streamline their operations, improve client outcomes, and achieve sustainable growth. By automating key tasks, providing data-driven insights, and ensuring compliance, New Resilience empowers treatment centers to focus on what matters most: helping people in need.