Support AI
Overview of Support AI
Support AI: Custom AI Chatbots for Your Website
What is Support AI? Support AI is a platform that allows you to create custom AI chatbots for your website, powered by ChatGPT. These chatbots can provide instant answers to your customers, capture more leads, and improve customer satisfaction.
How does Support AI work?
Support AI simplifies customer support by leveraging AI. Here's a breakdown of how it works:
- Connect Data Sources: You feed the AI chatbot with your business details by connecting data sources such as your website, files, or videos.
- Integrate: The chatbot is integrated on multiple channels (Website, Messenger, WhatsApp, etc.) with just a few clicks.
- Revise Answers: You can review your customers' interactions with your chatbot to improve its knowledge and refine its responses.
Key Features:
- ChatGPT Powered: Utilizes the power of ChatGPT to provide accurate and helpful answers.
- Easy Integration: Simply add a line of code to your website for seamless integration.
- Fully Customizable: Personalize the chatbot's style and behavior to match your brand identity.
- Control Bot Responses: Improve the bot's responses over time by adding and updating content.
- Multiple Data Sources: Train the chatbot with unlimited content from various sources through the interface or API.
- Lead Capture: Collect valuable lead information from users interacting with the chatbot.
Why is Support AI important?
Support AI helps businesses save time and money by resolving up to 80% of customer questions with AI. It enables you to:
- Provide 24/7 Support: Answer customer questions around the clock, even while you sleep.
- Reduce Support Costs: Automate responses to common queries, freeing up your support team to focus on more complex issues.
- Improve Customer Satisfaction: Provide instant answers and personalized support to improve the customer experience.
Pricing Plans:
Support AI offers a range of pricing plans to suit different needs:
- Free: $0/month, 20 messages/month, 1 chatbot, 10 pieces of training content.
- Starter: $29/month, 2,000 messages/month, 5 chatbots, 200 pieces of training content.
- Pro: $49/month, 5,000 messages/month, 10 chatbots, 500 pieces of training content.
- Enterprise: $89/month, up to 100,000 messages/month, unlimited chatbots, unlimited training content, and access to GPT-4.5.
Where can I use Support AI?
Support AI can be integrated into various platforms, including:
- Websites
- Facebook Messenger
How to integrate Support AI?
Integrating Support AI is easy. Simply add a line of code to your website. No coding experience is required!
What type of content can I use to train my chatbots?
You can train your chatbot by crawling your website content, uploading documents, or using free input. The more content you provide, the better the chatbot will be able to answer questions.
Frequently Asked Questions:
- Can Support AI be integrated onto any type of website? Yes, Support AI is designed to be flexible and adaptable, allowing integration with any website, regardless of industry or platform.
- Is Support AI free to use? Yes, there is a free but limited version available.
- How accurate are the answers from Support AI? Accuracy depends on the quality and relevance of the training data. Ongoing monitoring and updates can improve accuracy over time.
- Will I be able to see the conversations between my visitors and my chatbot? Yes, you have full access to the conversations for review and analysis.
- What languages does Support AI support? Support AI currently supports 50+ languages.
- Do you retrain the chatbot automatically when the website content changes? Currently, manual retraining is required, but an automated solution is in development.
Support AI provides a powerful solution for automating customer support and enhancing user engagement. With its ease of use and comprehensive features, it's a valuable tool for businesses looking to improve customer satisfaction and reduce support costs.
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