Virtual Scale
Overview of Virtual Scale
Virtual Scale: AI-Powered Virtual Teams for Enhanced Customer Engagement
What is Virtual Scale? Virtual Scale is an AI-driven platform that empowers businesses with virtual teams to enhance customer engagement across multiple channels like calls, chat, WhatsApp, SMS, and more. It provides customizable AI agents tailored to your industry needs, delivering human-quality support.
Key Features:
- Voice AI: Handle inbound and outbound calls with intelligent AI that understands context and responds with human-like warmth.
- Chat AI: Engage customers instantly on web chat, WhatsApp, Facebook, and more with an omnichannel AI solution.
- Follow-ups: Automatically send follow-up messages, schedule tasks, and keep deals moving forward without human intervention.
- Multi-Language Support: Serve customers 24/7 in 36 languages.
How to use Virtual Scale?
- Build Your Employee: Design your custom AI employee with specific characteristics, skills, and personality.
- Customize Your Data: Integrate business-specific data to empower your AI with context-aware knowledge.
- Create Your Conversation Flow: Map out clear dialogue paths for engaging and efficient customer interactions.
- Test and Deploy: Run tests, refine the setup, and deploy your AI workforce.
Why is Virtual Scale important?
Virtual Scale helps businesses to:
- Engage more leads.
- Respond faster to prospects.
- Cut support costs.
- Serve customers 24/7 in multiple languages.
Customer Success Stories:
- Atlantic International University doubled its call volume and attracted more prospective students.
- Hotel Dos Playas provides the best information to guests at any time.
- Itaca University successfully reached out to hundreds of students who had discontinued their studies.
Pricing:
Contact Virtual Scale for pricing information.
Where can I use Virtual Scale?
Virtual Scale can be used across various industries, including:
- Education
- Hospitality
- Real Estate
Best way to improve Customer engagement with Virtual Scale?
Virtual Scale improves customer engagement by providing personalized interactions, expanded reach across global markets, and AI-powered personalization at scale. Start with a demo today.
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