Zigpoll

What is Zigpoll?

Zigpoll is a survey and feedback platform designed to help businesses collect valuable zero-party data from their customers. By using post-purchase surveys, email capture campaigns, and interactive polls and forms, businesses can gain actionable insights to reduce ad waste and grow customer lifetime value (LTV). The platform offers a no-code setup, making it accessible for users of all technical skill levels, and integrates seamlessly with Shopify, BigCommerce, and Wordpress.

How does Zigpoll work?

Zigpoll allows you to set up surveys in minutes without any coding required. Here's a breakdown of how it works:

1. Installation: Connect your store in one click using the Shopify app or by adding the embed code to your website.
2. Survey Setup: Choose from pre-designed templates or create your own surveys in just 5 minutes.
3. Automated Insights: The platform automatically digests response data and provides actionable insights, allowing you to identify and address customer pain points quickly.

Zigpoll also offers an AI chat interface, enabling you to ask specific questions to an AI model trained on your business and response data. This feature helps in getting a deeper understanding of the feedback received.

Key Features and Benefits

• Multiple Question Formats: Engage customers and gather quality feedback with various question formats to ensure a high response rate.
• Branching Logic: Follow up on specific answers and offer incentives to create rewarding interactions that reveal critical insights.
• Advanced Targeting Rules: Target the right customers at the right moment using advanced targeting rules and third-party integrations.
• Multi-Channel Engagement: Reach customers via email, SMS, or on-site surveys, and personalize interactions using template variables.
• Automated AI Insights: Zigpoll automatically provides actionable insights from the response data, saving time and effort in data analysis.

Who is Zigpoll for?

Zigpoll is ideal for e-commerce businesses, media companies, and SaaS providers looking to optimize their customer experience and increase conversions. It is particularly beneficial for:

• E-commerce Businesses: Optimize site conversion and product launches using post-purchase surveys.
• Media Companies: Build confidence in new initiatives and improve attribution using multi-language surveys.
• SaaS Providers: Collect user feedback to improve product development and customer satisfaction.

Why choose Zigpoll?

• Ease of Use: No-code setup ensures that anyone can create and launch surveys in minutes.
• Actionable Insights: Automated AI insights help you understand customer behavior and make data-driven decisions.
• Comprehensive Integrations: Seamlessly integrates with popular platforms like Shopify, BigCommerce, and Wordpress.
• Customization: Offers flexible question formats and custom styling options to match your brand.

Pricing

Zigpoll offers a range of pricing plans to suit different needs:

• Lite (Free): Up to 100 responses/month and 100 emails/month.
• Standard ($12/month): Up to 500 responses/month and 2,500 emails/month, plus automatic AI insights and white label support.
• Advanced ($49/month): Up to 2,000 responses/month and 10,000 emails/month, plus copywriting support.
• Ultimate ($99/month): Unlimited responses/month and 10,000 emails/month, plus a custom domain name.

Customer Reviews

Zigpoll has received over 400 5-star reviews, with users praising its ease of use, intuitive interface, and the valuable insights it provides. Customers have noted significant improvements in understanding customer behavior and optimizing their business strategies.

How to use Zigpoll?

1. Sign Up: Visit the Zigpoll website and sign up for a free account.
2. Install: Install the Zigpoll app on Shopify or add the embed code to your website.
3. Create Survey: Choose a template or create a custom survey.
4. Customize: Customize the survey to match your brand.
5. Launch: Set up targeting rules and launch the survey.
6. Analyze: Review the automated insights provided by Zigpoll.

Best way to get customer feedback?

Zigpoll is a comprehensive solution for gathering customer feedback, offering a no-code setup, automated AI insights, and seamless integrations. By using Zigpoll, businesses can gain a deeper understanding of their customers and make data-driven decisions to improve their products and services.