OpenPhone

OpenPhone: The AI-Powered Business Phone System for Growing Teams

What is OpenPhone? OpenPhone is a modern, AI-powered business phone system designed for startups and small businesses. It consolidates calls, texts, and contacts into one shared workspace, empowering teams to communicate more effectively and provide exceptional customer experiences.

Trusted by over 60,000 businesses, OpenPhone offers a range of features to streamline communication, automate workflows, and foster stronger customer relationships. It is rated the #1 business phone in customer satisfaction on G2 with an average of 4.7 stars and over 2,700+ reviews.

Key Features and Benefits

• AI-Powered Sona Answering Agent: Never miss a call with Sona, an AI agent that answers calls 24/7. Sona captures key call information, provides tailored answers based on your business details, and allows for effortless oversight.
• Unified Communication View: See customer texts, call logs, recordings, and voicemails in one consolidated conversation for complete context.
• Lightweight CRM: Track important contact details with custom properties and notes to ensure your team is always prepared.
• AI Call Summaries and Next Steps: OpenPhone AI automatically summarizes calls and intelligently suggests next steps, saving time and improving efficiency.
• Automatic Call Transcripts: Read conversations in detail and easily reference or find info with time-stamps.
• AI Call Tags: Define custom tags and let OpenPhone AI automatically add them to relevant calls.
• Shared Numbers: Enable easy collaboration by allowing teams to manage communications from a single number.
• Internal Threads: Solve problems behind the scenes as a team with private internal discussions.
• Group Calling: Bring team members into the conversation as needed.
• Warm Transfer: Ensure smooth hand-offs by sharing context while transferring calls.
• Team Analytics: Managers can gain an in-depth overview of team activity.
• Call Flow Builder: Gain full control over your call flow with flexible options for routing and handling.
• Automated Workflows: Connect OpenPhone to your favorite tools and automate tasks to boost productivity.

How Does OpenPhone Work?

OpenPhone integrates seamlessly with your existing devices and workflows. You can:

1. Get a new number: Set up new local and toll-free North American phone numbers in minutes.
2. Port your existing number: Transfer your existing phone number to OpenPhone.
3. Connect your tools: Integrate OpenPhone with tools like Slack, Zapier, and more.
4. Customize your call flow: Use the call flow builder to route calls to the right person at the right time.
5. Leverage AI features: Utilize AI-powered call summaries, transcripts, and tags to streamline communication.

Why is OpenPhone Important?

OpenPhone addresses the challenges of traditional business phone systems by providing a modern, intuitive, and AI-enhanced solution. It enables businesses to:

• Improve customer service: Respond faster and provide personalized support.
• Increase team collaboration: Enable seamless communication and knowledge sharing.
• Automate workflows: Streamline tasks and improve efficiency.
• Gain valuable insights: Track team activity and identify areas for improvement.
• Never miss a call: Sona ensures your business is always available to customers and leads.

Where Can I Use OpenPhone?

OpenPhone is ideal for:

• Startups and small businesses: Looking for a cost-effective and scalable phone system.
• Sales teams: Need to manage customer communication and track leads.
• Support teams: Aiming to provide exceptional customer support.
• Remote teams: Require a flexible and reliable communication solution.

Best Way to Improve Team Communication

OpenPhone is the best way to improve team communication because it combines a robust phone system with advanced AI features and seamless integrations. It empowers teams to communicate more effectively, collaborate more efficiently, and provide exceptional customer experiences.

Ready to improve your team's communication? Try OpenPhone free today!