Simple Phones
Overview of Simple Phones
Simple Phones: AI Phone Agents for Your Business
What is Simple Phones? Simple Phones offers AI-powered phone agents designed to handle inbound and outbound calls, ensuring businesses never miss an opportunity to connect with customers. By forwarding missed calls or acquiring a new number, businesses can leverage AI to answer calls, book appointments, and address customer inquiries.
Key Features:
- Inbound Calls: AI voice agents answer calls and continuously improve over time. Customize the agent to optimize performance and handle various scenarios.
- Outbound Calls: Engage with customers, follow up with leads, and make cold calls using the AI agent as a salesperson.
- Logging: Transparent record of all calls, including caller information, duration, and transcripts. Test the agent via a chat screen in the dashboard.
- Affordable Pricing: Plans start at $97/month for 100 calls, suitable for many businesses. No long-term commitment, cancel anytime.
- Customization: Tailor the AI agent to specific use cases, such as booking appointments, calculating mortgage payments, or answering FAQs.
- Routing: Route calls or escalate them to different numbers. Send texts, emails, or webhooks to team members for specific customer needs.
- Voices: Choose from a variety of languages and accents to align with your brand. Adjust timing and wording for consistent messaging.
- Crawling: Integrate your website or FAQ documents to enable the AI agent to answer questions about your content.
- Service: Dedicated support to ensure questions are answered and agent revisions are implemented accurately.
How does Simple Phones work?
- Sign-Up: After signing up, answer a few questions about your business to generate a starter AI agent.
- AI Agent Generation: The agent can answer questions, book meetings, and leave messages by answering the phone at the assigned number.
- Customization: Request customizations to the training data, wording, accents, behavior, phone number, and integrations.
- Ongoing Improvement: Simple Phones monitors interaction logs and updates the agent with new information, fixes, and better handling of customer inquiries.
Use Cases:
- Appointment Booking: Enable customers to book appointments directly through the AI agent.
- Customer Service: Provide instant answers to frequently asked questions.
- Lead Qualification: Pre-screen callers before transferring them to a live agent.
- Information Retrieval: Allow customers to access information such as product availability or doctor details.
FAQs:
- Can I use my existing business phone number?
- Yes, forward missed calls to the number provided by Simple Phones or forward all calls to have the AI agent pre-screen callers.
- Does the AI integrate with my customer management system?
- Yes, Simple Phones can integrate with popular CRMs or custom systems, and works with tools like Zapier.
- Is the agent able to handle complex customer inquiries?
- The base agent can be expanded with custom knowledge bases, price calculators, and searchable directories.
- What countries are supported?
- Phone numbers are available in multiple countries, including the United States, Canada, United Kingdom, and more.
- What languages and accents are supported?
- Supports multiple languages including English, Spanish, French, German, and more.
Pricing:
- Plans start at $97/month for 100 calls.
- Free 14-day trial available.
- No long-term commitment, cancel anytime.
Why choose Simple Phones?
Simple Phones offers a cost-effective solution to ensure businesses never miss a customer call. With customizable AI agents, businesses can provide instant customer service, book appointments, and handle a wide range of inquiries. The service integrates with existing systems and offers continuous improvements, making it a valuable asset for any business looking to enhance its customer engagement strategy.
Who is Simple Phones for? Simple Phones is ideal for businesses of all sizes looking to improve their customer service and lead management. It's particularly useful for businesses that frequently miss calls or want to provide 24/7 customer support without hiring additional staff.
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