Boutiq
Overview of Boutiq
Boutiq: Bring the Human Touch to Your Shopify Store with AI-Powered Video Clienteling
What is Boutiq? Boutiq is a Shopify app designed to bridge the gap between online and offline shopping by adding a human touch to eCommerce. It empowers online stores with AI-powered personal video shopping, enabling real-time interaction and personalized service for customers.
How does Boutiq work? Boutiq enables customers to initiate or schedule video chats with your team directly from your Shopify store. This high-touch experience allows shoppers to receive on-brand personal service without leaving their homes. From product discovery to checkout, Boutiq helps build customer relationships and drive higher conversion rates, average order value (AOV), and lifetime value (LTV).
Key Features and Benefits
- Add Video Calls in Minutes: Integrate video chat functionality seamlessly into your Shopify store.
- High-Touch Experience: Offer shoppers personalized service from discovery to checkout.
- Increase Sales: Equip your team with tools to build customer relationships and boost conversion rates.
- Higher Conversion and AOV: Improve sales performance with personalized customer interactions.
- Online Comfort, Offline Touch: Bridge the gap between the convenience of online shopping and the personal touch of in-store service.
- Better, More Personalized Service: Enhance customer satisfaction with tailored support.
- Fewer Returns: Reduce return rates by providing detailed product information and addressing customer concerns in real-time.
Why is Boutiq important?
In the pursuit of reach, retail has often lost the personal human connection. Boutiq aims to restore this connection by bringing the physical into the digital, starting with 1:1 video clienteling. It leverages proprietary, brand-specific, sales-oriented datasets to introduce GenAI-powered tools that transform eCommerce sales.
Boutiq Experience: The Flair of a Boutique for Online Shopping
Boutiq aims to replicate the feeling of walking into a boutique, where you discover unique items and build relationships with trusted staff. It adds this boutique experience to online shopping, enhancing personalization and customer engagement.
How to get started with Boutiq?
- Install the Boutiq App: Find Boutiq on the Shopify App Store.
- Schedule a Demo: Contact the Boutiq team for a personalized demo.
Transform Your CX Team
Boutiq helps transform customer experience (CX) teams from cost centers into revenue-generating assets by enabling them to provide personalized, high-touch service that drives sales and customer loyalty.
Key Benefits for Your Team
- Leverage Talent in a Flexible Model: Empower your team to work efficiently and provide personalized service.
- Transforming CX Teams: Turn your customer service team into a revenue-generating department.
Where can I use Boutiq?
Boutiq is ideal for Shopify Plus brands and retailers looking to enhance their online customer experience, increase sales, and build stronger customer relationships through personalized video shopping.
Boutiq helps transform customer experience (CX) teams from cost centers into revenue-generating assets by enabling them to provide personalized, high-touch service that drives sales and customer loyalty.
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