Diyva

Diyva: The AI-Powered Multilingual Conversational Assistant

What is Diyva? Diyva is a next-generation AI-powered chatbot designed to revolutionize customer engagement. Featuring a unique human-like avatar, Diyva interacts with your customers, answers their questions, conducts surveys, and helps promote and sell your products and services, all while supporting over 30 languages.

Key Features and Benefits:

• Multilingual Support: Communicate with customers in more than 30 languages, making it ideal for multinational businesses.
• Easy Integration: Deploy Diyva to your website in minutes with a low-code, no-code configuration.
• Continuous Learning: Diyva continuously improves its responses and understanding through machine learning.
• Analytics Dashboard: Gain valuable insights from detailed interaction metrics to optimize your customer engagement strategies.
• Enterprise Security: All conversations are encrypted, ensuring the security and privacy of your customer data.
• Natural Conversations: Experience human-like interactions that maintain context for a more engaging experience.
• Cost-Effective Usage-Based Model
• Supports text and voice
• Customizations to automate workflows and reduce overhead

How does Diyva work? Diyva utilizes advanced AI technology to understand and respond to customer inquiries in a natural and human-like manner. The platform employs a combination of natural language processing (NLP), machine learning, and a sophisticated dialogue management system to deliver personalized and context-aware interactions.

• Natural Language Processing (NLP): Diyva leverages NLP to accurately interpret and understand the meaning behind customer queries, even when expressed in different languages or with varying phrasing.
• Machine Learning: The AI engine continuously learns from each interaction, improving its ability to provide relevant and accurate responses over time. This ensures that Diyva becomes more effective and efficient with each use.
• Dialogue Management System: Diyva's dialogue management system allows it to maintain context throughout a conversation, enabling it to handle complex inquiries and provide personalized recommendations.

Diyva Applications:

• AI Sales Agent: Promotes and sells your products and services through engaging conversations.
• Voice-Based Surveys: Conduct surveys to gather customer feedback and insights.
• Workflow Automation: Automate sales leads and quote services to reduce overhead.

Customer Success Stories:

• Fitness365: “Fitness365’s collaboration with Divya Smart Agents has been transformative. Their AI technology personalized our intake services, boosting client satisfaction. Implementation was seamless, and their support, exceptional.” - Sujit Panigrahi, Founder & CEO
• Serein: “So excited to launch Serein’s newest and coolest tech-enabled service – a voice-activated AI assistant for all things DEI!“ - Dr. Ishani Roy, Founder & CEO
• WatchRx: “Diyva was easy to integrate into our smart watch application. Now our patients can use voice to interact with our health services.” - Jayanthi, CEO

Where can I use Diyva?

Diyva finds applications in various industries, including:

• Hospitality
• E-commerce
• Education

Why is Diyva important?

Diyva empowers businesses to:

• Enhance customer engagement with personalized, human-like interactions.
• Provide multilingual support to reach a global audience.
• Automate workflows to improve efficiency and reduce costs.
• Gain valuable insights from customer interactions to optimize business strategies.

Best way to transform customer engagement?

Diyva provides features that gives excellent customer satisfaction and makes them feel comfortable. With the use of Diyva, the company-customer relationship will improve due to the features of Diyva.

By leveraging the power of AI, Diyva provides a cost-effective and scalable solution for businesses looking to improve customer engagement and streamline their operations. Start a free trial today to experience the next generation of customer interaction.