Graphlogic.ai

What is Graphlogic.ai?

Graphlogic.ai is a cutting-edge platform specializing in conversational AI solutions, including AI chatbots, voicebots, and virtual avatars designed to automate business processes. This innovative tool leverages Retrieval-Augmented Generation (RAG) and Large Language Models (LLMs) to deliver human-like interactions across multiple channels. Whether you're in customer service, HR, recruitment, or sales, Graphlogic.ai streamlines operations by providing 24/7 omnichannel support, reducing costs, and boosting engagement rates up to 98% as highlighted in their leadership program case.

Founded with a focus on partner-enabled AI, Graphlogic.ai supports industries like e-commerce, healthcare, finance, and more, offering scalable solutions that integrate seamlessly with existing systems. Users can request a free demo or try the AI agent directly, making it accessible for businesses looking to enhance automation without heavy upfront investments.

How Does Graphlogic.ai Work?

At its core, Graphlogic.ai operates through proprietary Natural Language Understanding (NLU) and RAG pipelines connected to various LLMs, ensuring accurate and context-aware responses. The platform's architecture supports low-latency interactions, with voice recognition (ASR) under 300 ms and a Word Error Rate (WER) of about 15%. This enables real-time, conversational experiences that mimic human dialogue.

Key components include:

• Multi-Agent Orchestration: Manages multiple AI agents in real-time for complex workflows.
• Agentic AI Workflows: Handles intricate conversational scenarios, such as inbound sales or complaint resolution.
• Integrations: Connects to CRMs like Salesforce, databases, and channels including WhatsApp, Telegram, Facebook, and more.
• AI Voice Features: Includes speech-to-text, text-to-speech with emotional cloning for realistic audio output.
• Analytics and Monitoring: Provides tracing, activity statistics, and performance insights to optimize agent behavior.

Deployment options are flexible: SaaS, private cloud, on-premise, or multi-tenant white-label setups. This versatility ensures high scalability, handling thousands of requests per second with 99.9% uptime. For custom needs, their professional team researches and develops tailored AI models, making it ideal for businesses requiring bespoke solutions.

Core Features of Graphlogic.ai

Graphlogic.ai stands out with a suite of features tailored for business automation:

• Omnichannel Support: Engage users via website, mobile apps, WhatsApp, Telegram, and voice channels for a unified experience.
• Human-Like Responses: Powered by RAG and LLMs, agents provide instant, contextually relevant replies, achieving up to 85% self-service rates in customer care.
• Containment and Automation: Delivers 49-68% containment rates in mobile and web agents, reducing manual intervention and cutting complaint management costs by 80%.
• Voice and Avatar Capabilities: Features ultra-fast voice technologies and virtual avatars for immersive interactions, with demos available in English, Thai, and Arabic.
• Built-in Connections: Pre-integrated with tools like SAP, Bitrix24, Microsoft Teams, and JivoChat for quick setup.
• Design Tools: A flexible GUI allows users to build smart automation logic, from simple chat flows to advanced agentic workflows.

These features ensure that Graphlogic.ai not only automates routine tasks but also scales relationships through personalized, efficient conversations.

How to Use Graphlogic.ai?

Getting started with Graphlogic.ai is straightforward and user-friendly. Begin by visiting their website to request a demo or try the AI agent directly. The platform offers:

1. Account Setup: Sign up for SaaS access or contact sales for custom deployments.
2. Integration: Connect your CRM, databases, and preferred channels using built-in APIs and documentation.
3. Agent Design: Use the intuitive GUI to create and customize agents for specific use cases, like HR onboarding or customer support.
4. Deployment and Testing: Launch on your chosen infrastructure and monitor performance via analytics dashboards.
5. Optimization: Leverage resources like docs, templates, best practices, and support to refine workflows.

For partners, the journey involves checking market demand, signing up, and scaling with revenue-sharing models, including marketing, sales, and technical kits for go-to-market (GTM) strategies.

Why Choose Graphlogic.ai?

In a competitive landscape of AI tools, Graphlogic.ai excels due to its emphasis on real-world applicability and partner ecosystem. It addresses key pain points like high operational costs and inconsistent customer experiences by automating up to 80% of support interactions. Success stories, such as the HR AI agent for employee engagement or the hiring agent with 68% automation, demonstrate tangible ROI.

The platform's low-latency tech supports genuine conversational AI, avoiding the robotic feel of lesser solutions. With global offices in Serbia, Thailand, Saudi Arabia, and Brazil, plus multilingual demos, it's positioned for international businesses. Security and compliance are implied through robust integrations and privacy policies, ensuring data safety in sensitive sectors like finance and healthcare.

Compared to standalone chatbots, Graphlogic.ai's multi-agent system handles complex queries, making it a comprehensive automation hub. Its 99.9% uptime and highload capacity mean reliability during peak times, crucial for e-commerce and customer service.

Who is Graphlogic.ai For?

This platform is perfect for mid-to-large enterprises seeking scalable AI automation. Target audiences include:

• Customer Service Teams: In e-commerce and finance, to achieve 24/7 support and reduce resolution times.
• HR and Recruitment Professionals: For onboarding, employee engagement, and talent matching via AI agents.
• Sales and Marketing Departments: Inbound SDRs and broadcasting for personalized outreach.
• IT and Operations Leads: Needing integrations and custom AI for internal processes.
• Partners and Resellers: Businesses looking to white-label and expand revenue streams.

Smaller teams might find the SaaS option accessible, while enterprises benefit from on-premise customization. It's particularly valuable for industries requiring multilingual, voice-enabled interactions, like global healthcare providers or international retailers.

Practical Value and Use Cases

Graphlogic.ai delivers immense practical value by transforming static support into dynamic, proactive engagements. For instance:

• Customer Care: An AI assistant resolves 85% of queries self-service, integrating with your CRM for personalized service.
• Recruitment: The Hiring Agent automates screening across channels, boosting efficiency by 68%.
• Internal HR: Engages new employees with 98% interaction rates through tailored programs.
• Sales Automation: SDR agents handle inbound leads, scaling conversations without additional staff.

Users report significant cost savings—up to 80% in complaint handling—and improved containment rates, leading to higher customer satisfaction. The platform's resources, including API docs and voice demos (e.g., GL Voice Box), empower users to innovate.

In summary, Graphlogic.ai is more than a tool; it's a partner in scaling AI-driven business growth. By focusing on RAG-enhanced LLMs and versatile deployments, it empowers organizations to build lasting customer relationships. Ready to automate? Book a demo and experience the future of conversational AI today.