Gladia I Audio Transcription API

Gladia Audio Transcription API: Transforming Audio into Actionable Insights

What is Gladia? Gladia is an AI-powered audio transcription API that provides accurate and multilingual speech-to-text conversion. It offers both real-time and asynchronous transcription options, empowering platforms to extract actionable insights from audio data.

Key Features

• Real-Time Transcription: Convert calls and meetings into text in milliseconds.
• High Accuracy: Leveraging top-tier models for speech recognition and analysis.
• Multilingual Support: Enhanced support for accents, any-to-any translation, and code-switching.
• Easy Integration: Compatible with WebSockets, VoIP, SIP, and all standard telephony protocols.
• Advanced Insights: Retrieve key information in real-time for meeting notes and CRM enrichment.
• Enterprise-Grade Security: Ensures 100% safety of user data with GDPR, HIPAA, and SOC 2 compliance.

How to Use Gladia

1. Start Transcription: Send an initial request to the Gladia API with the audio URL.
2. Poll for Results: Use the result URL to check the transcription status.
3. Retrieve Transcription: Once completed, retrieve the full transcript.

Example code (python):

async function makeFetchRequest(url: str, options: any):
  const response = await fetch(url, options);
  return response.json();

async function pollForResult(resultUrl: str, headers: any):
  while (true):
    console.log("Polling for results...");
    const pollResponse = await makeFetchRequest(resultUrl, { headers });

    if (pollResponse.status === "done"):
      console.log("- Transcription done: \n ");
      console.log(pollResponse.result.transcription.full_transcript);
      break;
    else:
      console.log("Transcription status : ", pollResponse.status);
      await new Promise((resolve) => setTimeout(resolve, 1000));

async function startTranscription():
  const gladiaKey = "YOUR_GLADIA_API_TOKEN";
  const requestData = {
    audio_url:
      "YOUR_AUDIO_URL",
  };
  const gladiaUrl = "https://api.gladia.io/v2/transcription/";
  const headers = {
    "x-gladia-key": gladiaKey,
    "Content-Type": "application/json",
  };

  console.log("- Sending initial request to Gladia API...");
  const initialResponse = await makeFetchRequest(gladiaUrl, {
    method: "POST",
    headers,
    body: JSON.stringify(requestData),
  });

  console.log("Initial response with Transcription ID :", initialResponse);

  if (initialResponse.result_url):
    await pollForResult(initialResponse.result_url, headers);

startTranscription();

Use Cases

• Customer Experience: Enhance call agent productivity with real-time AI guidance.
• Sales Enablement: Transform sales calls with AI transcription and insights.
• Meeting Assistants: Provide flawless transcription for advanced note-taking.
• Content and Media: Streamline editing and subtitles with time-stamped transcripts.

Why is Gladia Important?

Gladia optimizes AI infrastructure costs, provides a technical edge with sophisticated ASR models, and reduces time-to-market by embedding advanced AI directly into applications. It is also easily scalable with a pay-as-you-go system.