Inkeep
Tool Overview
Inkeep is an AI-powered platform designed to enhance customer experience by providing intelligent support solutions. It allows businesses to turn their content into an AI chatbot for self-serve support and a copilot for their support teams. The platform offers features like trusted answers, content gap analysis, and seamless integration with various platforms such as documentation sites, help centers, and community forums. Inkeep also provides tools for support teams to draft answers, generate summaries, and automatically turn resolved tickets into FAQs. Its intelligent routing and labeling system helps categorize and prioritize tickets, reducing support volume while improving user engagement. With SOC 2 Type II compliance and no training on your data, Inkeep ensures security and ease of use. The platform is trusted by leading companies for its high-quality AI support and minimal setup requirements.
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