Kasisto
Overview of Kasisto
What is Kasisto?
Kasisto is an Agentic AI platform designed for financial services, offering personalized, predictive, and proactive customer and employee experiences. It empowers banks and credit unions to move beyond simple conversations to intelligent action and trusted compliance.
How to use Kasisto?
Kasisto's platform can be integrated into existing banking systems to provide AI-powered solutions for customer support, employee assistance, and more. Key features include:
- KAIgentic AI: Behavioral personalization at scale, adapting to evolving customer profiles and ensuring regulatory compliance.
- Multi-Agentic AI: Specialized AI agents working collaboratively to achieve intelligent outcomes, leading to faster decisions and higher customer satisfaction.
- KAI-GPT: A large language model tailored for the financial industry, combining proprietary AI with GPT technology.
- KAI Answers: Provides instant and accurate answers to customer and employee inquiries, leveraging prescriptive & generative AI.
Why is Kasisto important?
In a rapidly evolving digital landscape, Kasisto enables financial institutions to:
- Win trust in a digital-first world
- Grow revenue with personalized customer journeys
- Reduce operational costs through intelligent action
- Future-proof against AI disruption
Where can I use Kasisto?
Kasisto can be used across various banking functions:
- Customer Assist: Handles spikes in customer support requests during transitions.
- Agent Assist: Provides agents with quick access to information, reducing response times.
- Employee Assist: Integrates with knowledge repositories to provide employees with direct answers.
Best way to leverage Kasisto?
- Predictive Engagement: Anticipate customer needs and strengthen trust.
- Personalized Experiences: Tailor interactions to user behavior and preferences.
- Proactive AI Outreach: Turn service interactions into growth opportunities.
Kasisto partners with leading FinTech companies to offer a powerful combination of generative AI, conversational capabilities, and financial knowledge. It’s a bridge to the future of banking.
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