LiveChatAI

LiveChatAI: The AI Chatbot Transforming Customer Support

What is LiveChatAI?

LiveChatAI is an AI-powered chatbot designed to revolutionize customer support by providing instant answers and automating resolutions. It empowers businesses to handle up to 70% of customer support queries automatically, freeing up human agents to focus on complex issues.

How does LiveChatAI work?

LiveChatAI utilizes a simple 5-step process:

1. Import Your Data Sources with AI Boost: AI Boost™ technology intelligently processes content, fixing pronouns, adding context, and creating smart connections.
2. Configure Your AI Agent: Choose an AI model (GPT-4o recommended) and customize its responses, brand voice, response style, and escalation rules with simple controls.
3. Enable AI Actions: Connect systems to enable AI to book meetings through Calendly, process payments via Stripe, capture leads in your CRM, and trigger custom workflows—all automatically.
4. Publish Anywhere, Instantly: Deploy the AI chatbot anywhere on your website with a single line of code. Options include a floating widget, full-page chat, inline embed, or direct link.
5. Monitor, Improve, Scale: Track resolution rates, response times, and costs to continuously improve the AI's performance and scale effortlessly as the business grows.

Why is LiveChatAI important?

LiveChatAI offers several key benefits:

• Instant query resolution: Solves 70% of customer questions instantly.
• Time-saving: Reduces workload for support teams and provides faster answers for customers.
• Automation: Handles repetitive queries automatically, allowing human agents to focus on complex issues.
• Personalization: Configurable to match your brand voice and response style.
• Action-oriented: Can perform actions beyond just chatting, such as booking meetings and processing payments.
• Scalability: Effortlessly scales as the business grows.

Where can I use LiveChatAI?

LiveChatAI is versatile and can be used in various scenarios, including:

• E-commerce stores.
• Educational platforms.
• Internal support systems.

Key Features of LiveChatAI

• AI Actions: Extends chatbot functionality beyond just answering questions.
• Data Source Training: Easily train the AI with your knowledge base.
• Segments: Segment and personalize conversations for better user experience.
• Live Chat Inbox: Supports human-supported live chat for seamless handoffs.
• AI Settings: Provides extensive customization and configuration options.

Success Stories

Several leading brands have successfully transformed their customer support with LiveChatAI:

• Peacock Turfscape: Achieved a 65% automation rate in resolving support queries, providing expert guidance to every customer.
• A Turkish e-commerce site: Offers fast, technical support directly on their Turkish e-commerce site, improving customer satisfaction.

User Testimonials

Here's what users are saying about LiveChatAI:

• "It helps me to reduce support volume and improve response times."
• "It does a good job at customer support with the added feeling of an actual human."
• "It was very easy to implement... It solved most of the support requests since questions were often repetitive ones."

LiveChatAI Pricing

Visit the LiveChatAI website to explore pricing options and plans that best fit your business needs.

FAQ

• What is LiveChatAI? LiveChatAI is an AI chatbot trained with your own data that combines AI with human support.
• How can I add my AI agent to my website? Copy one line of code and paste it on your website.
• How to import my data? You can import data from various sources, like websites, text, PDFs, and Q&A.
• Can LiveChatAI handle non-English languages? Yes, LiveChatAI supports various language options.
• Can LiveChatAI predict customer behavior or analyze customer inquiries? Yes, LiveChatAI can predict customer behavior and analyze customer inquiries.
• How does LiveChatAI handle multiple simultaneous customer conversations? LiveChatAI can handle multiple simultaneous customer conversations.
• Can the agent do more than chat? Yes, LiveChatAI can perform actions beyond chatting.

How to Get Started with LiveChatAI

Getting started with LiveChatAI is easy. You can sign up for a free trial and begin building your AI agent in minutes. The free setup included allows you to quickly experience the benefits of AI-powered customer support.