Reform: AI Automation for Freight Forwarding & Logistics

What is Reform? Reform is an AI-powered automation platform designed to transform freight forwarding and logistics workflows. It helps businesses automate operations from quote to cash, manage exceptions, and visualize data across connected systems. By connecting to existing systems and digitizing standard operating procedures (SOPs), Reform empowers teams to focus on critical tasks and customers.

How does Reform work? Reform's AI-driven platform connects to third-party and in-house systems to automate tasks such as data extraction, customs preparation, and invoice processing. Users can upload existing procedures, and the system automates tasks while providing human-in-the-loop dashboards for exception handling. Custom dashboards allow visualization of data from all connected systems, offering analytics and insights.

Key Features:

Workflow Automation: Automates freight operations from quote to cash.
System Integration: Connects to third-party and in-house systems.
SOP Digitization: Upload and automate existing procedures.
Human-in-the-Loop Dashboards: Enables teams to focus on critical tasks and exceptions.
Data Visualization: Custom dashboards for analytics and insights.

Application

Where is Reform useful?

Finance: Reform reduces human error, accelerates financial workflows, and provides real-time insights by automating key accounting processes from day one.
Customs: Reform allows your team to focus on the complexities of customs regulations by automating customs declaration preparation and leveraging AI to process all the commercial invoices, packing lists, and forms.
Operations: From booking to shipment consolidation, Reform ensures smooth coordination of your processes and accelerates the shipment lifecycle.

Templates

What does Reform offer?

Shipment Consolidation: Create workflows that extract and convert each data field you need to create shipment consolidations quickly and with minimal human input.
Quoting: Automated workflows, like data extraction and requesting updated rates, mean you can have one-off quotes prepped and ready in a matter of minutes.
Accounts Payable: Create and track accounts payable, from the moment an invoice is received through payment and reconciliation. The only time a human is needed is if an exception is found.
Customs Preparation: Prepare spreadsheets for declaration with data extracted from your documents and data pool. A team member review is the final step before submission.
Duty Drawback: Automate the most tedious duty drawback processes and see thousands of hours in time saved, freeing your team to handle other intuitive tasks like exception handling.

Benefits:

Time Savings: Gains of 2,000+ hours per month.
Cost Reduction: Potential annual savings of $1M+ per customer.
Increased Efficiency: Automates repetitive tasks and reduces human error.

Why choose Reform?

Reform stands out by:

Delivering cutting-edge technology that enables you to adopt and roll out AI across your organization without letting go of your systems or losing the human touch.
Offering more complex automations than existing solutions and is built specifically for freight forwarding with AI at its core, all while keeping humans in the loop.
Allowing users to build custom integrations with any in-house system that allows for programmatic access.

Who is Reform for?

Reform is ideal for:

Freight forwarding companies
Logistics providers
Businesses seeking to automate and optimize their supply chain operations
Companies looking to reduce operational costs and improve efficiency

Testimonials:

Young Eun Park, Co-Owner of KCE Logistics Inc.: Reform truly understands the freight forwarding industry and the challenges we face. Their collaborative approach made the AP automation implementation smooth and effective. We've reduced manual work, improved billing accuracy, and can now catch discrepancies much faster — a smart solution that's made a real impact on our operations.
Alfonso Quijano, CTO at Lean Solutions Group: Reform’s document automation tech has been exceptional, fast, accurate, and built for scale. It has been foundational to building Lean’s automation ecosystem. Their flexibility and precision have helped us push automation beyond logistics and into new territory for our customers.
Eduardo Joffroy, CEO at Joffroy Global: Reform’s roadmap paves a way for more efficient operations, and they have already demonstrated their ability to move fast and implement. Collaboration with Reform was an easy decision for us.

How to use Reform?

Connect Your Systems: Integrate Reform with your existing TMS and internal systems using native or custom integrations.
Digitize SOPs: Upload your existing procedures to automate tasks.
Customize Dashboards: Configure dashboards to visualize data from connected systems.
Utilize Templates: Start with customizable templates for quick deployment.

FAQ

What types of tasks can Reform automate for my freight forwarding operations?

Workflows that are repetitive or time-consuming are the perfect candidates for automation. Reform is built to be useful for all data processing tasks, from booking to customs. Get creative with our tools to solve complex problems in your operations.

How long does it take to get started with Reform?

You can start with a customizable template for your use case to get your automation up and running in less than one week. A new use case usually takes a month of testing and evaluation before making it into your production environment.

How secure is Reform?

Reform is designed with a strong commitment to security and privacy, drawing upon industry best practices and guidelines from recognized standards such as ISO/IEC 27001, SOC 2, and GDPR. All files and data are encrypted at rest and in transit, and we are currently undergoing SOC 2 Type 2 certification.

Conclusion:

Reform offers a comprehensive AI automation platform tailored for the freight forwarding and logistics industry. By streamlining workflows, reducing errors, and providing actionable insights, Reform empowers businesses to achieve greater efficiency, cost savings, and customer satisfaction. Whether it's automating customs preparation or managing accounts payable, Reform delivers tangible benefits to organizations of all sizes. With Reform, you can transform your freight operations and stay ahead in today's competitive market.