Levity

Levity: Reliable AI Automation for Freight Email and Phone Workflows

What is Levity?

Levity is an AI-powered automation platform designed to streamline freight email and phone workflows. It connects to your inboxes, extracts information from emails, and automates subsequent actions, allowing your teams to focus on building customer relationships instead of repetitive manual tasks.

How does Levity work?

Levity leverages AI to automatically classify incoming emails and attachments based on your custom categories. This enables you to sort, route, and prioritize emails without manual tagging. Levity also integrates with your Transportation Management System (TMS) to automate order entry, eliminating the need for manual data entry.

Key Features and Benefits:

• AI-Powered Automation: Levity uses AI to understand and process information from emails, automating tasks such as order entry, quote requests, and document collection.
• Integration with TMS: Seamlessly integrates with your existing TMS to automate data transfer and streamline workflows.
• Improved Visibility: Provides a 360-degree view of your email operations, allowing you to track key metrics and identify areas for improvement.
• PhoneAI agents: Supercharge your communication operations by extracting data from conversations in natural, organic flow that connects with your tool stack. Use PhoneAI to handle outbound operations and sales, perform check calls and check payment status for you.
• Enhanced Efficiency: Reduces manual work, allowing your team to process more loads with the same headcount.
• Data-Driven Insights: Provides real-time, actionable analytics to help you understand your email operations and make informed decisions.

Use Cases:

• Freight Quoting: Automatically identifies spot requests, extracts load details, determines rates, and replies instantly.
• Track & Trace: Automates the process of tracking and tracing shipments, providing real-time updates to customers.
• Document Collection: Automatically collects and organizes necessary documents, such as bills of lading and proof of delivery.
• Order Entry: Automates the process of entering orders into your TMS, eliminating manual data entry.
• Analytics: Unlock critical insights buried in your team’s inboxes.Get a 360-degree view of what is happening across your inboxes.

Why is Levity important?

In the fast-paced world of freight logistics, efficiency is key. Levity helps you reduce costs, improve customer service, and gain a competitive edge by automating your email and phone workflows. By automating repetitive tasks, Levity frees up your team to focus on more strategic activities, such as building relationships with customers and developing new business opportunities.

Where can I use Levity?

Levity is designed to be used by modern operations teams across the entire lifecycle of a load, automating freight quoting, track & trace, document collection, and order entry processes. It integrates seamlessly with your existing tech stack, automating workflows in the background.

Customer Testimonial:

"Levity helps us uncover clarity in areas we previously couldn't measure and unlock automation where we never thought it was possible. Their team understands the complexity of a global organization and delivers solutions that are both powerful and practical." - Kevin Mangold Arias, Head of Corporate Digital Services, Gebrüder Weiss

Security:

Levity offers enterprise-grade security, including ISO 27001 & SOC 2 compliance, GDPR compliance, and hosting in Europe.

In conclusion, Levity is a reliable AI automation platform that can help freight companies streamline their email and phone workflows, reduce costs, and improve customer service. By integrating with your existing TMS and automating repetitive tasks, Levity allows your team to focus on building customer relationships and growing your business. If you're looking to supercharge your inbox and eliminate manual work, Levity is a solution worth considering.