Retell AI

Retell AI: Revolutionizing Call Operations with AI Voice Agents

What is Retell AI? Retell AI is a cutting-edge AI voice agent platform designed to empower businesses to build, test, deploy, and monitor production-ready AI voice agents at scale. It transforms how companies handle call operations by automating and streamlining customer conversations. Retell AI offers a comprehensive suite of features, integrations, and compliance standards, making it a trusted solution for over 3000 businesses.

How Does Retell AI Work?

Retell AI leverages advanced AI and machine learning technologies to create natural, smooth, and empathetic conversations. Here's a breakdown of how it works:

1. Build:

   • Utilize the voice AI API and an intuitive agent builder to create custom voice AI callers effortlessly.
   • Auto-sync with your company's knowledge base to keep AI agents up-to-date without manual updates.

2. Test:

   • Perform comprehensive agent testing with built-in LLM features to ensure seamless handling of edge cases.

3. Deploy:

   • Easily deploy AI agents for phone calls, web calls, SMS, chat, and more.
   • Display a branded call ID to increase customer trust and satisfaction.
   • Integrate with any telephony system using Retell SIP Trunking.

4. Monitor:

   • Track success rates, latency, and user sentiment through the call history dashboard.
   • Quickly identify failed calls and optimize agent performance.

Key Features and Capabilities

• Powerful Call Transfer Feature: Set up warm transfers with handoff messages so the next agent is always prepared.
• Easy Appointment Booking: Enable AI phone agents to schedule meetings in seconds using natural language and integrate with tools like Cal.com.
• IVR Navigation: Retell Agents can navigate IVR systems by pressing the correct digits to reach the intended destination.
• Batch Calling: Run batch call campaigns without concurrency limits and track conversion rates.
• Verified Phone Numbers: Maintain customer trust with verified phone numbers that prevent calls from being labeled as spam.
• Multilingual Support: Supports over 18 languages and can dial phone numbers in any country.
• Compliance: Retell is SOC 2 Type 1&2, HIPAA, and GDPR compliant, meeting industry standards.

Use Cases

Retell AI is versatile and can be applied across various industries and use cases:

• Receptionist: Automate call handling and routing.
• Appointment Setter: Schedule appointments efficiently.
• Lead Qualification: Qualify leads automatically.
• Survey: Conduct customer surveys.
• Customer Service: Provide automated customer support.
• Debt Collection: Automate debt collection processes.

Integrations

Retell AI seamlessly integrates with a variety of tools and platforms:

• CRM: Integrate with systems like Salesforce and HubSpot.
• Telephony: Connect with Twilio, Vonage, Telnyx, Plivo, and RingCentral.
• Automation: Integrate with n8n and GoHighLevel.
• Scheduling: Integrate with Cal.com.
• AI Models: Connect with OpenAI for advanced natural language processing.

Why Choose Retell AI?

• Operational Efficiency: Automate up to 50% of incoming calls, as demonstrated by companies like Gifthealth.
• Scalability: Effortlessly handle millions of calls with scalable concurrent calling.
• Reliability: Average 99.99% uptime and effortless fallback ensure production-ready performance.
• Cost-Effective: Pay-as-you-go pricing starting at $0.07 per minute with no platform fees.

Who is Retell AI For?

Retell AI is designed for businesses of all sizes across various industries, including:

• Healthcare
• Financial Services
• Insurance
• Home Services
• Logistics
• Retail & Consumer Goods
• Travel & Hospitality
• Debt Collection

It's particularly useful for companies looking to streamline their call operations, enhance customer service, and scale efficiently.

Customer Success Stories

Companies like Sunshine Loans, ISpeedToLead, and GiftHealth have successfully integrated Retell AI into their operations, achieving significant improvements in efficiency and customer satisfaction.

F.A.Q

• How do I create an AI Voice Agent with Retell AI?
  • Sign up for a free account on the Retell dashboard and customize your AI voice agent, integrating it seamlessly with your company’s data and workflows.
• What is the pricing for Retell AI?
  • Retell offers a pay-as-you-go model starting at $0.07 per minute with no platform fees.
• Can I connect the agent to my existing phone number?
  • Yes, Retell supports integration with any telephony system through SIP trunking.
• Can Retell AI handle multiple calls at once?
  • Yes, Retell AI supports concurrent calling, with pay-as-you-go users allocated a quota of 20 concurrent calls.

In conclusion, Retell AI is a robust and versatile AI voice agent platform that offers a wide range of features and integrations to revolutionize call operations. With its focus on scalability, reliability, and compliance, it's an ideal solution for businesses looking to automate and enhance their customer interactions. Time to hire your AI call center and transform your business with Retell AI. Best way to automate your call center.