008
Overview of 008
008: The Ultimate Voice AI Suite
What is 008? 008 is a powerful voice AI suite designed to revolutionize customer support by automating repetitive tasks and freeing up human agents. It allows users to build voice AI agents quickly and integrate them with existing tech stacks to gain valuable insights from calls.
How does 008 work? 008 leverages advanced AI to handle customer support interactions. Here's a breakdown of its core components:
- 008 Agent: This is the core component that allows you to create voice AI agents in just a few clicks. You can configure the agent's language, voice, and the tools it uses.
- 008Q AI API: This is the intelligence that powers the voice AI agents, enabling them to understand and respond to customer inquiries effectively.
- Softphone: 008 offers an intelligent softphone powered by 008Q AI, designed to extract insights from calls, working seamlessly with your team.
Key Features and Benefits:
- Rapid Agent Creation: Build voice AI agents in seconds without extensive development efforts.
- Intuitive Interface: Simple and easy-to-use platform for creating and managing voice agents.
- Scalability: Scales to meet your needs, handling numerous simultaneous calls.
- Integration: Natively connects with CRMs, databases, and APIs.
- Insight Extraction: Powered by 008Q AI, the softphone extracts valuable insights from calls.
Use Cases:
- Customer Support Automation: Automate routine support calls to reduce workload on human agents.
- Sales Call Management: Handle sales inquiries and qualify leads using AI.
- Service Call Handling: Provide automated assistance for service-related issues.
- Billing Inquiries: Automate responses to billing questions and payment processing.
Integrations:
008 seamlessly integrates with popular platforms like:
- Zendesk
- Salesforce
- Webhooks
Pricing:
008 offers various plans to suit different needs:
- Rookie Agent (Pay per use): Offers 3x deployments, 3x agents, and 5x concurrent calls.
- Vanguard Agent: $175.00/instance/month for unlimited agents and deployments, 25x concurrent calls, and 5x softphone licenses.
- Elite Agent: $549.00/instance/month for unlimited agents and deployments, 100x concurrent calls, and 15x softphone licenses.
How to Get Started:
- Log in to the 008 platform.
- Create a voice AI agent in just a few clicks.
- Configure the agent's language, voice, and tools.
- Integrate with your existing tech stack.
Why is 008 Important?
In today's fast-paced business environment, efficient customer support is crucial. 008 provides a powerful solution to automate and streamline customer interactions, allowing businesses to:
- Reduce operational costs
- Improve customer satisfaction
- Free up human agents for complex tasks
By leveraging AI, 008 transforms the way businesses handle customer support, making it more efficient, scalable, and insightful.
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