Rezolve.ai

Rezolve.ai: The Future of AI-Powered IT & HR Support

What is Rezolve.ai?

Rezolve.ai is a next-generation Employee Service Desk powered by Generative AI, designed to provide instant employee support within Microsoft Teams and Slack. It focuses on reducing enterprise friction and enhancing the employee experience by automating IT and HR support.

How does Rezolve.ai work?

Rezolve.ai leverages Agentic AI and GenAI to automate IT and HR support, significantly reducing ticket volumes and freeing up IT and HR teams for high-impact tasks. Its key components include:

• Agentic SideKick 3.0: An autonomous AI-powered engine that proactively resolves IT and HR issues.
• AITSM: A next-gen AI-powered IT Service Management platform that streamlines operations and delivers instant, autonomous resolutions.
• GenAI-Powered Automation: No-code, GenAI-native automation that transforms IT and HR operations by automating workflows and reducing manual effort.

How to automate IT & HR support with Rezolve.ai?

1. Seamless Integration: Rezolve.ai integrates with existing ITSM ecosystems like ServiceNow.
2. Proactive Troubleshooting: It fixes problems before they become tickets.
3. AI-Powered Instant Support: Delivers automated assistance with real-time resolutions.
4. Multi-Agent Agentic AI: Leverages multiple AI agents for complex task management and knowledge retrieval.

Key Features and Capabilities

• Agentic SideKick 3.0:
  • Proactive Troubleshooting
  • Seamless ITSM Integration
  • Hyper Contextual Awareness
  • Self-Learning Agentic AI
• AITSM:
  • AI-Powered Instant Support
  • Pre-Integrated Agentic AI Bot
  • Live Chat Support
  • AI-Enhanced Knowledge Management
• GenAI-Powered Automation:
  • No-Code GenAI-Native Automation
  • Task & Process Automation
  • End-point Automation
  • GenAI-Powered Service Catalog
• Multi-Agent Reasoning RAG:
  • Specialized IT & HR AI Agents
  • High-Accuracy Knowledge
  • Complex Workflow Orchestration
  • Explainability with Reasoning

Why is Rezolve.ai important?

• Efficiency & Savings: Automates 30–70% of IT & HR tickets, reducing costs.
• Faster, SLA-Perfect Support: AI-driven workflows cut MTTR and deliver in-chat resolutions.
• 24/7, Human-Like Help: Provides always-on self-service.
• Improved Employee Satisfaction: Keeps employees productive and valued.

User Testimonials

• Spencer M. (IT Specialist): "Their roll-out team has been great at getting us set up and ready to go. Our users are already comfortable with Microsoft Teams."
• Jason C.: "Rezolve's AI technologies provide a modern solution for Service Desk solutions. AI is the future of Service Desk for IT and other departments."
• Nate R. (IT Support Specialist): "Rezolve.ai allows our staff to get help 24x7 365 days a year from any device."

Real-World Examples

• Black Angus: Reduced after-hours support from 90% to 10% with End Point Automation.
• AC Transit: Enhanced connectivity with GenAI Chatbot 'IT Aimee'.

Where can I use Rezolve.ai?

Rezolve.ai is designed for enterprises looking to:

• Automate IT and HR support.
• Reduce ticket volumes.
• Improve employee satisfaction.
• Enhance productivity and efficiency.

Best way to transform IT & HR support?

By using Rezolve.ai, organizations can achieve significant cost savings, improve service efficiency, and enhance the overall employee experience through AI-powered automation and intelligent support. Rezolve.ai is the future of employee support, transforming traditional service models and delivering instant, autonomous resolutions within existing IT & HR ecosystems.