Aisera
Overview of Aisera
Aisera: Agentic AI for the Enterprise
What is Aisera?
Aisera is an AI agent platform designed for the enterprise to transform work experiences, boost employee productivity, and reduce operational costs. It offers AI Agents and Assistants tailored to provide business value for every team.
How does Aisera work?
Aisera's platform delivers autonomous execution, automating tasks, delivering answers, and transforming workflows through a single unified AI agent platform.
Key Features:
- Aisera Unify: Open architecture for multi-agent orchestration with native support for A2A and MCP.
- AI Agents: Purpose-built to deliver business value across various domains and industries, including IT, HR, Finance, and Procurement.
- Automation: Automates tasks and resolves issues autonomously across multiple channels like Microsoft Teams.
- Self-Service: Provides a streamlined, self-service experience for employees, unifying support and boosting productivity.
- Incident Prediction: Proactively predicts major incidents to minimize downtime.
Why is Aisera important?
Aisera can lead to significant improvements:
- Increased agent productivity (e.g., 60% increase at NJ Transit).
- High ticket auto-resolution rates (e.g., 70% at OmniTRAX).
- Significant cost savings (e.g., $2.2M saved at Lifescan).
- Improved employee experience and reduced agent fatigue.
Where can I use Aisera?
Aisera can be used across different departments:
- IT: User access management, application access management, proactive major incident prediction.
- ITSM: Ticket & service management, manage IT cloud services.
- HR: Employee onboarding, time-off & leave management, benefits & claims management.
- Finance: Budget management, expense reports management, financial metrics & analysis.
- Procurement: Contracts management, inventory management & demand forecasting, invoices management.
Best way to evaluate Aisera?
The best way to evaluate Aisera is to request a demo to see how it can be customized to fit specific business needs and requirements.
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