Ringly.io

Ringly.io: AI Phone Support for Shopify Stores

Ringly.io offers an AI-powered phone support solution designed specifically for Shopify stores. It aims to automate customer service by instantly resolving a significant portion of support calls, reducing the need for human intervention and improving overall efficiency.

What is Ringly.io?

Ringly.io is an AI phone representative built to automate customer support for Shopify stores. According to the text, in August 2025, Ringly's AI phone rep resolved 73% of calls across 2,100 stores, all without human intervention. It picks up every call, answers questions, finds order statuses, creates returns and exchanges.

The platform supports 30 languages and integrates with 7,000+ tools, ensuring an amazing customer experience while saving money.

How Does Ringly.io Work?

Ringly.io's AI phone support works by utilizing an AI agent named Seth. Here's how it functions:

• Speech-to-Text: Seth uses real-time speech-to-text technology to understand callers.
• Large Language Model: A large language model is used to generate appropriate answers.
• Text-to-Speech: Natural text-to-speech technology is employed to communicate back to the caller.

Seth is designed to understand your business and the caller, track down orders, answer product/policy/FAQ questions, and transfer calls to human agents when necessary.

Key Features and Benefits

• 24/7 Availability: Seth, the AI support rep, works 168 hours/week compared to a human's 40 hours/week.
• Cost Savings: Ringly.io claims an 83% cost saving, with a cost of ~$0.38 per call compared to a human's ~$2.35 cost per call.
• Scalability: The AI can handle 15+ calls simultaneously, unlike a human who can only take one call at a time.
• Multilingual Support: Seth speaks 30 languages.
• Order Tracking: Seth can look up orders and retrieve tracking details, especially if the customer calls from the phone number associated with their Shopify account.
• Integration: Ringly.io integrates natively with Shopify and can connect with other e-commerce platforms via API, as well as tools like Twilio and Zapier.

How to Use Ringly.io

Setting up AI phone support with Ringly.io is designed to be easy:

1. Sign up for a free account.
2. Add your online store link.
3. Install the Shopify app.

The AI is trained automatically, and you only need to link a phone number and share it with your customers.

Pricing

Ringly.io offers different plans:

• Grow: Starts at $0 today, then $349/month after resolving 60% of calls. Includes 1,000 minutes (~500 calls), then $0.19/min.
• Scale: $1,099/month + setup fee, including white-glove setup, custom integrations, and a private Slack channel. Includes 3,000 minutes (~1500 calls), then $0.19/min.

Ringly.io provides a results-only pricing model, meaning you only pay when the AI agent is effectively resolving customer issues.

Who is Ringly.io for?

Ringly.io is suited for Shopify stores looking to:

• Automate customer support
• Reduce customer service costs
• Scale their business efficiently
• Provide multilingual support
• Improve customer satisfaction by offering instant support

Customer Testimonials

The provided text includes positive feedback from Shopify stores using Ringly.io, highlighting the benefits of AI phone support. Over 2,179 Shopify merchants are using Ringly's AI phone rep.

Guarantees

Ringly.io offers a guarantee where you pay $0 until Seth resolves at least 60% of calls.

Why Choose Ringly.io?

• Ease of Use: Ringly.io is built to be user-friendly, enabling non-technical teams to launch AI phone call agents without coding.
• Accuracy: The AI agent is trained to detect when it doesn't know something and will offer alternative solutions, preventing incorrect information.
• Scalability: The system is built for scalability, maintaining consistent performance even with high call volumes.

Conclusion

Ringly.io provides an innovative solution for automating customer support in Shopify stores. By using AI-powered phone support, businesses can significantly reduce costs, improve efficiency, and provide better customer experiences. The platform's ease of use, scalability, and multilingual support make it a valuable tool for e-commerce businesses looking to optimize their customer service operations.