Scribe

What is Scribe?

Scribe is a workflow AI platform designed to automatically generate step-by-step guides and process documentation. It enables teams to efficiently capture, share, and execute workflows, ensuring consistency and accuracy in operations. Scribe is trusted by 94% of the Fortune 500 and is ideal for onboarding new hires, creating SOPs, building training documents, answering questions, and assisting customers.

How does Scribe work?

Scribe utilizes AI to automatically create detailed guides. Instead of manually taking screenshots and writing instructions, users can simply perform a task, and Scribe will capture each step, generating a comprehensive guide with text, links, and screenshots. These guides can be easily shared or embedded in various formats and platforms, such as chat applications and wikis.

Key Features:

• Automated Guide Creation: Automatically generates step-by-step guides from any workflow.
• Easy Sharing and Embedding: Guides can be shared or embedded in multiple formats, including chat, wikis, and more.
• On-Screen Walkthroughs: Provides easy-to-follow guides for completing workflows with confidence.
• Redaction: Ability to redact sensitive data to ensure privacy and compliance.
• Security: Offers enterprise-grade security features, including data protection and controls, meeting SOC 2 Type II, HIPAA, and CCPA standards.

Why choose Scribe?

Scribe offers several compelling benefits:

• Time Savings: Saves users an average of 41.6 hours per month by automating documentation.
• Improved Training: Reduces training time for new hires by up to 50%.
• Increased Compliance: Ensures up to 98% procedure compliance.
• Reduced Documentation Time: Reduces documentation time by up to 90%.
• Better Customer Support: Reduces time spent responding to customer inquiries by up to 93%.

Testimonials highlight Scribe's impact, with users reporting significant time savings and improved efficiency:

• Dave Garrigan, Senior Apple Technical Analyst: "Scribe is the greatest software I’ve ever used. Documentation that used to take me multiple hours now take me 15-20 minutes."
• Elizabeth Wood, Director, Strategy & Innovation: "I'm obsessed with Scribe. It's saving me so much time, my boss thinks I'm a genius, and I'm able to provide better support to my colleagues."

Who is Scribe for?

Scribe is designed for various teams and workflows, including:

• Training and Onboarding: Streamlines the onboarding process for new hires by providing clear and concise training materials.
• Customer Support: Assists customers by providing step-by-step guides for common issues.
• Software Implementation: Facilitates software adoption by providing users with clear instructions and walkthroughs.
• Documentation and SOP Creation: Simplifies the creation of standard operating procedures (SOPs).

Scribe is used across various industries and roles, from IT and operations to customer service and training. Its versatility makes it a valuable tool for any organization looking to improve efficiency and reduce errors.

How to use Scribe?

1. Capture Workflow: Initiate Scribe and perform the task you want to document.
2. Generate Guide: Scribe automatically captures each step and creates a detailed guide.
3. Share and Embed: Share the guide with colleagues or embed it in relevant platforms.

Best way to create SOPs and training materials?

Scribe simplifies the process of creating SOPs and training materials by automating documentation. Its AI-powered platform captures each step of a workflow, generating detailed guides with text, links, and screenshots. This automation significantly reduces the time and effort required to create comprehensive documentation, ensuring consistency and accuracy.

In summary, Scribe is a powerful tool that leverages AI to streamline documentation and improve workflow efficiency. Its ability to automatically generate step-by-step guides makes it an invaluable resource for training, customer support, and process documentation, ensuring teams can work smarter and faster. Scribe meets rigorous industry standards like SOC 2 Type II, HIPAA, and CCPA, and offers features like redaction to protect sensitive data.

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