talksprout

Talksprout: AI-Powered Customer Feedback Analysis

What is Talksprout?

Talksprout is an AI-powered platform designed to effortlessly collect and automate the analysis of your customer feedback. It provides insights into your users' perceptions, enabling you to enhance customer satisfaction through actionable strategies.

How does Talksprout work?

1. Collect: Integrate the Talksprout widget into your website to gather feedback. Capture customer mood and thoughts with personalized prompts. The widget allows users to easily submit feedback about their experience.
2. Analyze: Talksprout processes, stores, and analyzes the data for you. Using the latest OpenAI LLMs, it breaks down feedback into the Why, How, and What, providing valuable insights into your users’ perceptions.
3. Change: Utilize the AI-driven analysis to generate actionable insights and enhance customer satisfaction. Talksprout provides specific actions you can take to resolve issues or improve the product or service.

Key Features:

• Automated A.I.: Automated feedback analysis using the latest OpenAI LLMs.
• Inquire: Ask further contextual questions regarding your feedback by using built-in ChatGPT functionality.
• Lightweight: Easy to drop in anywhere on your website with just a few lines of code.
• Customize: Steer your customer feedback context with custom message prompts and widget style.
• Integrations: Integrate with Slack to get notified of new feedback submissions. Discord integration is coming soon.
• International Support: Supports more than 40 languages for both collection and analysis (Coming soon).
• Export: Export your feedback data in your chosen format for your own in-house analysis (Coming soon).

Why is Talksprout important?

Talksprout helps businesses understand their customers better by providing a simple and effective way to collect and analyze feedback. This understanding enables them to make data-driven decisions to improve their products and services, ultimately leading to increased customer satisfaction and growth.

Where can I use Talksprout?

Talksprout can be used on any website to collect customer feedback. It is suitable for businesses of all sizes, from small teams to growing companies.

Pricing:

Talksprout offers two simple, cost-effective pricing plans:

• Basic: $7/month - Includes 10 Workspaces, 300 submissions, and 1 seat.
• Pro: $29/month - Includes unlimited Workspaces, unlimited submissions, and unlimited seats.

Both plans include all features; you simply pay for more capacity.

Best way to improve customer satisfaction?

The best way to improve customer satisfaction is to listen to your customers and act on their feedback. Talksprout makes it easy to collect, analyze, and act on customer feedback, enabling you to continuously improve your products and services and exceed customer expectations.

Try Talksprout Today!

Spot the blue button on the right? That's the Talksprout widget. Go ahead and give some feedback and experience the power of AI-driven customer insights firsthand.