TextIt: Build Scalable Chatbots on Any Channel Without Code

TextIt is a leading bot platform designed to help businesses and organizations build and launch scalable, interactive chatbots across multiple channels. The platform simplifies chatbot creation through a visual, drag-and-drop interface, making it accessible to users without coding experience. It provides a comprehensive suite of features for customer engagement, automation, and communication, catering to a wide range of industries and use cases.

What is TextIt?

TextIt is a no-code bot platform that enables users to design, deploy, and manage chatbots on various channels, including Facebook, WhatsApp, SMS, and more. It offers a user-friendly environment for creating interactive conversational experiences that can automate customer service, lead generation, and data collection.

How does TextIt work?

TextIt operates through a visual flow designer, allowing users to create chatbot interactions by dragging and dropping various elements onto a canvas. These elements include triggers, actions, and conditions that define the chatbot's behavior. The platform supports integrations with other services like Zapier and custom webhooks, extending its capabilities and enabling seamless data transfer.

Key Features of TextIt

Flow Designer: A drag-and-drop interface for visually building chatbots without coding.
Contact Database: Ability to create custom fields and track user activity for personalized interactions.
Campaigns: Automate ongoing engagement with customers through scheduled messages and follow-ups.
Omni-Channel Support: Deploy chatbots on multiple channels, including Facebook, WhatsApp, and SMS.
Tickets: Integrate human agents into chatbot conversations for complex issues.
Integrations: Connect with other tools and services via Zapier, Wit.ai, and custom webhooks.

Why is TextIt important?

TextIt is important because it democratizes chatbot development, making it accessible to non-technical users. It allows businesses to automate customer interactions, reduce response times, and improve overall customer satisfaction. Its scalability ensures that the platform can handle a growing number of users and messages without compromising performance.

Where can I use TextIt?

TextIt can be used in various industries and applications, including:

Customer Support: Automate responses to frequently asked questions and provide instant assistance.
Lead Generation: Capture leads through interactive chatbot conversations and qualify prospects.
Data Collection: Collect customer data through surveys and feedback forms.
Appointment Scheduling: Allow customers to book appointments and manage their schedules.
Notifications: Send automated notifications and reminders to customers.

How to build a chatbot with TextIt?

Sign up for a TextIt account: Start with a free trial to explore the platform's features.
Create a new flow: Use the drag-and-drop flow designer to map out your chatbot's conversation flow.
Add triggers, actions, and conditions: Define the events that trigger the chatbot's responses, the actions it performs, and the conditions that determine its behavior.
Test your chatbot: Use the live preview to test your chatbot's functionality and make adjustments as needed.
Deploy your chatbot: Publish your chatbot on your desired channels, such as Facebook, WhatsApp, or SMS.

Use Cases

TextIt is a powerful tool that offers a range of possibilities for businesses. Here are a few examples of how TextIt can be used:

Customer Support: Automating answers to frequently asked questions and offering immediate assistance.
Lead Generation: Gathering leads through interactive chatbot conversations and identifying potential clients.
Data Collection: Gathering customer data through surveys and feedback forms.
Appointment Scheduling: Allowing customers to make appointments and manage their schedules.
Notifications: Sending automated notifications and reminders to customers.

Scale that lets you Grow

TextIt's infrastructure is designed to scale to millions of contacts, ensuring that your chatbot can handle a growing number of users and messages without any performance issues. This scalability makes TextIt a reliable solution for businesses with large customer bases.

Design once, run anywhere

TextIt supports multiple channels, including Facebook, WhatsApp, SMS, and more, allowing you to reach your customers wherever they are. This multi-channel support ensures that you can engage with your customers on their preferred channels.

Customer Testimonial

TextIt is a powerful yet flexible product that allows us to interact with our patients and research subjects. Their customer focus is second to none. Thomas Odeny / MPH, PhD, MD

TextIt is a great option for any organization looking to improve their customer communication and engagement.