Zeda.io
Overview of Zeda.io
Zeda.io: The AI-Powered Product Discovery Platform
What is Zeda.io? Zeda.io is an AI product management software designed to transform Voice of Customer (VoC) data into actionable product insights. It empowers product teams to build exactly what customers want and what the business needs by leveraging AI to analyze and understand customer feedback at scale.
How does Zeda.io work?
Zeda.io works by integrating various sources of customer feedback, including GTM data, user interviews, surveys, and product analytics, into a single, unified dashboard. It then uses AI to analyze this data, identifying key customer signals, opportunities, and potential issues.
Key Features:
- VoC Integration: Integrates with 5K+ apps to automatically pull in customer feedback from multiple sources.
- AI-Powered Analysis: Uses AI to analyze product areas and identify actionable insights, including complaints, requests, opportunities, and lost deals.
- AI Insight Reports: Generates reports based on customer segments, revenue impact, and feedback tags.
- Opportunity Radar: Forecasts customer issues and highlights new opportunities using predictive reports.
- Ask AI: Validates ideas and answers questions based on actual customer data using generative AI.
- Roadmap Creation & Sharing: Allows for easy prioritization and building of roadmaps based on real customer needs.
Why is Zeda.io important for product teams?
In today's competitive market, understanding and acting on customer feedback is crucial for product success. Traditional tools often fall short in providing the necessary insights at scale. Zeda.io addresses this by:
- Automating data aggregation: Eliminating the need to manually collect and analyze customer feedback.
- Uncovering hidden insights: Using AI to identify patterns and trends in customer data that might otherwise be missed.
- Prioritizing development efforts: Enabling product teams to focus on building features and products that align with customer needs and drive revenue.
Customer Success Stories
Several companies have seen significant benefits from using Zeda.io, including:
- Marqeta: Rahul Shah, Senior SVP & GM at Marqeta, states, "If you want to redesign your feedback loop to extract concrete customer insights in no time, then there is absolutely no other tool like Zeda.io."
- Flock: Dan Dalton, Head of Product & Design at Flock, highlights how Zeda.io focuses on revenue in product discovery and planning, blending individual feedback with broader product insights for strategic roadmap planning.
- Branch: Aaron Lopez, Senior Product Manager at Branch, praises Zeda.io as an intuitive AI platform that enhances product development by gaining deeper insights into customer desires.
Benefits of Using Zeda.io
- Increased Sales Growth: Zeda.io helps amp sales growth by up to 50% by ensuring product development aligns with customer demands.
- Faster Strategy Development: Product strategies can be crafted in just a third of the time with Zeda.io's streamlined insights.
- Reduced Customer Churn: Using Zeda.io can cut customer churn rates by as much as 20% by addressing customer issues proactively.
- Enhanced Team Collaboration: Frees up over 90 hours for team collaboration by automating data collection and analysis.
Who is Zeda.io for?
Zeda.io is designed for various teams within an organization:
- Product Teams: To build and ship what customers truly want.
- Customer Success Teams: To boost retention and cut churn by addressing customer issues effectively.
- Sales Teams: To close more deals with actionable customer insights.
- Marketing Teams: To amplify marketing campaigns with real-time insights.
How to Get Started with Zeda.io
To embark on a journey toward superior product discovery and strategy, you can:
- Request a demo to see Zeda.io in action.
- Start a free trial to experience the benefits firsthand.
What problems does Zeda.io solve?
Zeda.io addresses common challenges faced by product teams, such as:
- Siloed Data: Breaking down silos and unifying GTM teams with centralized insights.
- Inefficient Feedback Loops: Rapidly collecting product ideas from customers.
- Manual Data Analysis: Automating the process of turning call transcripts into actionable insights.
- Disconnection between Plans and Dev Workflows: Syncing product plans with development workflows for seamless execution.
By providing a comprehensive platform for customer-centric product development, Zeda.io helps organizations build better products, increase customer satisfaction, and drive business growth.
Zeda.io Integrations
Zeda.io boasts 5000+ integrations, is ISO 27001 certified, and offers dedicated migration support, custom reporting & analytics, a dedicated account manager, and audits & data health checks.
By unifying VoC, providing AI-driven insights, and streamlining product development processes, Zeda.io is a game-changer for product teams aiming to build truly customer-centric products. Its ability to integrate with thousands of applications ensures that all relevant customer feedback is captured and analyzed, providing a holistic view of customer needs and opportunities.
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