Gorgias
Tool Overview
Gorgias is a Conversational AI platform specifically designed for ecommerce businesses. It helps businesses to increase sales and automate customer support through its AI Agent, integrated Helpdesk, Chat, FAQ, and more.
Gorgias' AI Agent delivers brand-aligned conversations, resolving 60% of support inquiries and increasing conversions 2.5x with tailored recommendations. It enhances every step of the shopping journey, from sales to support. It offers proactive chat campaigns that reduce bounce rates and provides personalized shopping assistance to increase conversions. Gorgias integrates seamlessly with Shopify, WooCommerce, and other ecommerce platforms, providing a unified view of customer conversations and data.
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