User Evaluation

User Evaluation: The AI-First User Research Platform

What is User Evaluation?

User Evaluation is an AI-powered platform designed to revolutionize how user research is conducted and understood. It transforms hours of manual analysis into minutes of actionable insights, leveraging AI for everything from transcription to reporting. Trusted by teams across various industries, it's a comprehensive solution for understanding your users.

Key Features and Benefits

• AI-Driven Analysis: Dive deep into customer data with AI tools that handle audio, video, text, and tabular formats.
• Accurate Multilingual Transcription: Transcribe audio and video files in over 57 languages, with features like speaker detection and custom vocabulary.
• Live Timestamped Notes: Deploy an AI assistant to record calls, generate AI notes, and enable manual timestamped notes.
• AI Reports & Presentations: Instantly generate comprehensive reports and presentations with dynamic visualizations.
• Effortless Sharing & White-Labelling: Easily share insights with your team online or offline, and customize reports using your brand's identity.
• Multimodal AI Chat: Process any type of data to uncover hidden customer issues and gain contextual insights with visual responses.
• Data Security: protected by state-of-the-art encryption protocols. User data is never used to train AI models.

How does User Evaluation work?

User Evaluation uses a unified AI system to streamline the entire user research process. Here's a breakdown of how it works:

1. Data Collection: Gather user data from various sources, including audio, video, text, and tabular data.
2. AI-Powered Analysis: The platform uses AI to analyze qualitative and quantitative data, transcribe interviews, summarize findings, and tag responses in real-time.
3. Synthesis: Go beyond analysis with holistic AI-generated recommendations and themes to drive innovation forward.
4. Report Generation: Use AI to instantly generate comprehensive reports and presentations with dynamic visualizations.
5. Sharing & Collaboration: Easily share insights with your team online or offline, and customize reports using your brand's identity.

Why is User Evaluation important?

In today's fast-paced product development environment, understanding user needs is crucial. User Evaluation helps teams:

• Accelerate Innovation: By providing faster and more accurate insights, User Evaluation helps teams make quicker, more informed decisions.
• Improve Product Experiences: By understanding user pain points and needs, teams can create better, more user-friendly products.
• Save Time and Resources: Automate tasks like transcription, analysis, and reporting, freeing up time for more strategic work.
• Ensure Data Security: The platform's robust security measures ensure that user data is protected at all times.

Key Features in Detail

• Robust Multilingual Transcription:

  • Supports 57 languages.
  • Features speaker detection.
  • Allows for custom transcription vocabulary.

• AI Insights

  • Automated analysis.
  • AI-generated report drafts.
  • Data visualizations.

• Multimodal AI Chat

  • Interactive analysis.
  • Contextual insights.
  • Visual responses.

• Research Kanban collections

  • For insights organization

• Live notes

  • Real-time capture
  • Speaker detection
  • Participant tracking

• AI-generated tags

Use cases

User Evaluation could be applied to a variety of user scenarios:

• Product Development: Gaining rapid insights to inform design decisions and feature prioritization.
• Marketing Research: understanding customer preferences and sentiments
• Customer Support: Identifying common issues and improving support processes

Who is User Evaluation for?

User Evaluation is ideal for:

• UX Researchers
• Product Managers
• Marketing Teams
• Customer Support Teams

Best way to understand User Evaluation

The best way to understand User Evaluation is to start for free and watch a demo. Try the complete AI-first platform and see how it transforms user research.

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The new age of AI-first user research starts here.