Cognova AI
Overview of Cognova AI
Cognova AI: Transform Your Customer Support with AI Chat
Cognova AI empowers businesses to transform their customer support with AI-driven chat. It allows you to create AI sales agents in minutes, letting them handle customer conversations on Instagram and your website while you focus on growing your business.
What is Cognova AI?
Cognova AI is an AI-powered platform that enables businesses to create and deploy AI sales agents for customer support and sales automation.
How does Cognova AI work?
Cognova AI leverages GPT-4 to understand customer inquiries, access business data, and provide instant, accurate responses. It uses a three-step process:
- Create Your AI Agent: Set up your AI sales agent with custom personality traits and business knowledge. Define how it should interact with customers and handle different scenarios.
- Share Your Agent Link: Get a unique chat link for your AI agent and share it with customers through Instagram or any other platform. Embed it on your website for easy access.
- Monitor & Optimize: Track your AI agent's performance through the dashboard. Monitor customer interactions, analyze conversation patterns, and optimize your agent's responses for better results.
Key Features:
- AI Sales Agents: Create personalized AI agents that represent your business and handle customer interactions professionally across Instagram and web chat.
- Shareable Chat Links: Generate unique chat links for your AI agents that you can share with customers through any platform or add to your social media profiles.
- Instagram Integration: Connect your Instagram business account and let your AI agent handle customer inquiries 24/7, providing instant responses about products and services.
- Advanced Analytics: Track customer interactions, monitor response times, and gain insights into sales conversations to optimize your AI agent's performance.
- Multi-Agent Management: Create and manage multiple AI agents for different products or services, each with its own personality and expertise.
- Product Catalog Integration: Upload your product catalog and let your AI agent provide accurate product information, pricing, and availability in real-time.
- Conversation History: Access complete chat histories and customer interactions to maintain context and provide personalized experiences.
Why is Cognova AI important?
- 24/7 Support: Provides instant, accurate responses to customers, even outside of business hours.
- GPT-4 Powered: Leverages the power of artificial intelligence to understand and respond to customer inquiries effectively.
- Increased Efficiency: Automates customer support tasks, freeing up human agents to focus on more complex issues.
- Improved Customer Satisfaction: Provides personalized and timely responses, leading to happier customers.
How to use Cognova AI:
- Sign up for a Cognova AI account.
- Create your AI agent by providing business knowledge and defining its personality.
- Connect your Instagram business account or embed the chat widget on your website.
- Share the AI agent link with your customers.
- Monitor and optimize your AI agent's performance using the dashboard.
Pricing:
Cognova AI offers a Business plan at $9/month, which includes:
- 1000 messages/month
- 10GB storage
- Web Chat & Instagram Integration
- Advanced AI Sales Agent
- Advanced Analytics & Reporting
- Priority Support
- Multi-language Support
FAQ:
- What is Cognova AI? Cognova AI is an AI-powered platform that allows businesses to automate customer support and sales using AI agents.
- How does Cognova AI work? Cognova AI uses GPT-4 to understand customer inquiries and provide instant, accurate responses.
- How can I share my AI agent with customers? You can share a unique chat link with customers through Instagram or embed the chat widget on your website.
- Is my data secure with Cognova AI? Cognova AI takes data security seriously and implements measures to protect your data.
- How does pricing work for Cognova AI? Cognova AI offers different pricing plans based on the number of messages and storage you need.
- Can I customize my AI agent's responses? Yes, you can customize your AI agent's responses by providing business knowledge and defining its personality.
- How does Instagram integration work with Cognova AI? You can connect your Instagram business account and let your AI agent handle customer inquiries 24/7.
- Can I embed the chat widget on my website? Yes, you can embed the chat widget on your website for easy access.
Cognova AI is the best way to automate customer support and sales with AI. Its powerful features, ease of use, and affordable pricing make it the perfect solution for businesses of all sizes.
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