Comments Analytics
Tool Overview
Comments Analytics is an AI-powered platform designed to extract and analyze customer feedback from various online sources, including video comments, social media posts, and product reviews. Leveraging machine learning models and natural language processing (NLP), it offers sentiment analysis, keyword extraction, and category extraction to provide valuable insights into customer opinions and preferences.
Key features include identifying emotional tones in text, extracting significant words and phrases, and classifying comments into predefined categories. This helps businesses improve customer experience, refine marketing strategies, and enhance product development. With capabilities like no-code text analytics, Google Sheets integration, and Chrome extension support, Comments Analytics simplifies the process of gathering and interpreting customer feedback to drive business growth and customer loyalty.
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