FyxIT AI

FyxIT.ai: AI-Powered Frontline Support

What is FyxIT?

FyxIT.ai, powered by HubbleIQ, is an AI-native platform designed to act as a frontline technician for your organization. It utilizes AI to diagnose and resolve tech issues instantly, aiming to transform IT chaos into clarity. Specifically built for schools and businesses, FyxIT helps reduce the burden on IT teams by handling routine issues automatically, thus freeing them up for more strategic projects.

How does FyxIT work?

FyxIT integrates seamlessly with existing ticketing systems and can be deployed in minutes. Just add one line of code, and the AI-powered insights begin to provide real-time device telemetry.

• Reduces Volume: Handles 60% of routine issues automatically, such as password resets, network diagnostics, and basic troubleshooting.
• Seamless Integration: Works with your existing ticketing system without requiring workflow changes.
• Deploy in Minutes: Installation is quick and easy, requiring minimal setup or training.
• Live Intelligence: Provides real-time device telemetry and AI-powered insights to resolve issues faster.

Why is FyxIT important?

FyxIT empowers both IT teams and end-users, leading to:

• Time Reclaimed by IT Teams: Up to 40% of time can be reclaimed by focusing on strategic projects.
• Users Empowered: Supports over 100,000 users across various school districts and businesses.
• Always Available: Provides instant support 24/7 for networks, devices, and software.

Where can I use FyxIT?

FyxIT is versatile and can be used in various settings:

• School Districts: Enhances tech support for students and staff.
• Businesses: Streamlines IT support for employees, improving productivity.

Best way to resolve tech issues?

FyxIT provides a streamlined approach:

1. Instant Deployment: Install via Google Admin in minutes without any user action.
2. Real-Time Diagnostics & AI Assistant: Continuously monitors device performance and network behavior.
3. Knowledge-Aware Escalation: Integrates your existing help docs to provide contextual support. If issues can't be resolved, it submits structured support tickets with diagnostic context.

Customer Reviews:

• Dr. Chantell Manahan, Director of Technology, Steuben County MSD K-12: "HubbleIQ has been an incredibly collaborative partner...easy to manage, fits our needs and budget."
• Marques Stewart, VP of Technology, Achievement First Charter Schools K-12: "HubbleIQ makes visible what used to be invisible…provided students and families with instant technical support."

FAQ:

• How do you deploy HubbleIQ and FyxIt?
  • Two deployment options: Agentless or Chrome extension via Google Admin.
• How does the knowledge base ingestion work?
  • Drag and drop your existing help docs for the AI to learn and respond in your voice.

Get started with FyxIT AI today and transform your tech support!